All Products Community Forum

Hello Facebook Team,

My account was disabled on September 25, 2025. I believe this action may have been a mistake because I have always tried to follow Facebook’s Community Standards.

This account is very important to me as I have been using it since 2014 to connect with my friends, family, and community.

I kindly request that you review my account again. I am happy to provide any identification documents needed to verify my identity.

Thank you for your time and support.

Sincerely, (Soe Kyaw Thu Soe)

I received a Sync request from someone in Tabriz Iran which definitely is not initiated by me.I reside in Sydney Australia.Ive changed my password but is there anything else you could do to secure my data?

Recently a team member left our organisation. He used to run a job to save the plugins in Mozilla marketplace. Now we have the Key and security but we dont have the email ID which was used for the same. At this point in time, we are unable to proceed further with our business activity. Please assist me with this.

Hi. My new Gmail account cannot be added to Thunderbird.

It is working on the WEB, but I cannot find the area to manually configue the email settings.

Is there anyway I can have someone log onto my computer to set it up.

I am willing to pay for this service.

Thanks

John Brozowski [edited from public] (work) [edited from public] (cell)

Hi there......I have been attempting to get my TB to work on my thru my hosting web provider but have not been successful. I have used all of the incoming server and outgoing server suggestions and have not been able to receive emails with TB on my desktop. I can send and receive on my iphone but not thru TB. I have also tried manual config but no cigar. I was hoping to call TB support but I see that is not possible, only thru community support. If anyone can help me I would greatly appreciate it. I guess I will look to see if I get any responses thru my gmail acct which is pfbobbo.

Thanks so much in helping with this frustrating situation.

Bob

I want to use Thunderbird as my email client on a new laptop. I only want to include my outlook.com account. The automatic setup procedure fails and I don't have a clue how to set up the account manually. The failure message doesn't specify what parameter is causing the failure. Since I can't use my outlook.com account yet, I can be reached on my desktop system at [edited] @cox.net . I hope you can correct this issue for me.

Tom Fava Green Valley, AZ [edited phone# from public]

tried to install a second Mailadress. Program did not find the settings at the provider. System is Win11. With Win10 its not a problem. Second Mailadress is stored at provider. Password to the provider is correct. greetings from Germany yours Christian Nellshen

I was notified that Mozilla was unable receive my payment for my VPN. When I opened my account and tried to change my paid subscription, I was subjected to a sign in loop and went back to Profile. I am unable to find an email address for Mozilla support. I am unable to contact Mozilla support for help with this problem. Need help!

[email address]

I keep getting pop ups from you, 3 at a time, over and over and over, for about 2 weeks, every day, all day....displaying various warnings about viruses and critical errors and compromised system, etc. and to click to fix. I have scanned daily for a week now for any kind of issue with my computer and the scans come back clean, my security updates are current...please tell me what is going on and how to stop this.

I JUST signed into my Mozilla account to send this message and noticed another email in the sign-in box and the option to "sign in with another account" showed. I have attached a photo of this email along with photos of some of the pop ups. Has my account been hacked? What's going on?!!!

TB New V140 has an issue: when adding a new email account the wizard stays in a loop, no information why and no option any more to add the account data manually. No idea why it's necessary to keep users out from a manual setup and let them use a not working apple style wizard....

Please STOP my monthly donation to Mozilla . It's a small amount but you have been withdrawing the amount for over a year. I want to close the account you are withdrawing from and I can't until you stop withdrawing the money monthly. You have a withdraw scheduled for the month of September, 1st 25.