Showing questions tagged: Show all questions

YouTube Issue

YouTube content doesn't load. Same with NYTimes.com articles. Up to date, no extensions, no add-ons. Running Sonoma 14.4.1 Safari and Chrome work as expected. … (read more)

YouTube content doesn't load. Same with NYTimes.com articles.

Up to date, no extensions, no add-ons.

Running Sonoma 14.4.1

Safari and Chrome work as expected.

Asked by johnedwardlow 5 months ago

Last reply by chris684 1 day ago

  • Solved

Firefox failed to reopen all the pages & tabs from previous sessions after crash, task manager says Firefox(19)

Today for the first time after the latest update 127.0 (64-bit), my many firefox pages and tabs crashed and closed and a pop up to send crash report. So I have fired up … (read more)

Today for the first time after the latest update 127.0 (64-bit), my many firefox pages and tabs crashed and closed and a pop up to send crash report.

So I have fired up firefox again to find only a single page opens up, I have lost probably 16+ pages with multiple tabs on each, been like that for months, I have 32GB memory so there is normally no issues or slowness. However after the crash, even though only a single firefox page is open, windows task manager shows Firefox (20) and if I expand the task, I can see each firefox is taking lots of memory.

So it looks like the old session pages/tabs are still there somewhere but not accessible, I would like to get them back if possible. I went through reseting it to default, disabling the add ons etc but nothing has worked.

Asked by Sean Stevens 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

DEL key no longer deletes messages

Since Thunderbird updated to 115.11.1 (64-bit), , the DEL key no longer deletes messages from within the message window. It DOES still delete the messages from within the… (read more)

Since Thunderbird updated to 115.11.1 (64-bit), , the DEL key no longer deletes messages from within the message window. It DOES still delete the messages from within the message list. Any ideas as to why?

Asked by Paul Gelinas 4 months ago

Last reply by Wayne Mery 3 days ago

  • Archived

Firefox Duck Duck Go (DDG) communication lag?

When I go to google search on Firefox and search for something in images, every result loads instantly. When I go to duck duck go in firefox, there is randomly huge commu… (read more)

When I go to google search on Firefox and search for something in images, every result loads instantly. When I go to duck duck go in firefox, there is randomly huge communication lag time between pressing enter and a result populating (usually more than 30seconds-2min where normally it is instant) and a good majority of the image thumbnail results do not display. It didn't used to do this and I think something screwed something up on my computer. What can cause this?

Things I have tried: Resetting Firefox Deleting and Reinstalling Firefox Deleting all cache/cookies/Mozilla files in %appdata, program files, and other locations and reinstalling.

I prefer to use DDG over Google. Can someone help? Why is it doing this?

Asked by snelss0 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

"Did Not Connect: Potential Security Issue" for certain websites after return from China

Hi, I have just returned from China. I use a Macbook Pro and am operating Firefox 118.0.2 (64-bit) I now find that when I use Firefox to access websites blocked in China … (read more)

Hi, I have just returned from China. I use a Macbook Pro and am operating Firefox 118.0.2 (64-bit) I now find that when I use Firefox to access websites blocked in China (i.e google, the Guardian) I get a "Did Not Connect: Potential Security Issue" message. I can access everything with a VPN active I also got this for Microsoft Edge but the problem resolved by clearing cookies (didn't work for firefox) How can I fix this

Asked by Tim Pagella 1 year ago

Last reply by zeroknight 1 year ago

site Notification bug for Firefox for Android

The Site Notification for Firefox for Android is broken (don't know if it's just me) I have a notification for IGN website but Whenever I click on any site notification I… (read more)

The Site Notification for Firefox for Android is broken (don't know if it's just me) I have a notification for IGN website but Whenever I click on any site notification I received it always open a " about:blank " page rather than the actual website.

My phone model is ZTE Blade V50 Vita ZTE 8550 Running android 13

Asked by MrMeme 4 months ago

Last reply by KD 1 week ago

  • Archived

TBird: Failure to finish loading and crashes.

Latest Crash report 9:21 AM on 01/28/2024 https://crash-stats.mozilla.com/report/index/bp-8cbdb67a-3e13-41ae-a351-7d0af0240128 Thunderbird 115.7.0 Crash Report [@ OOM |… (read more)

Latest Crash report 9:21 AM on 01/28/2024 https://crash-stats.mozilla.com/report/index/bp-8cbdb67a-3e13-41ae-a351-7d0af0240128

Thunderbird 115.7.0 Crash Report [@ OOM | large | NS_ABORT_OOM | MimeInlineTextHTMLParsed_parse_line ]

I am receiving duplicate emails are being sent to my gmail account, but I cannot access emails with TBird because program crashes. My saved emails are at Tbird, not at gmail account (backup if TB is not working).

Other interest factors. Office 365 was deactivated about same time but should be not related to TBird account and recent upload to new version of Tbird was same week.

Asked by mks1717 9 months ago

Last reply by Wayne Mery 1 week ago

  • Archived

Thunderbird crashes upon opening

Whenever I open Thunderbird, my Mac asks for the password, but when I input it, the app opens and then asks immediately for my password again. However, this time, the app… (read more)

Whenever I open Thunderbird, my Mac asks for the password, but when I input it, the app opens and then asks immediately for my password again. However, this time, the app just spins and then immediately crashes. My crash ID is as follows:

Crash ID: bp-1a3da0a9-8e35-4e75-8bc2-0b6b80231022

I recently uninstalled Mcafee for not completing an install which made my computer not be able to restart. How can I regain access to Thunderbird? Thanks!

Asked by 472vc9b2tv 1 year ago

Last reply by Wayne Mery 1 week ago

Thunderbird keeps crashing on startup @ OOM | large | NS_ABORT_OOM | nsTSubstring<T>::AllocFailed | nsTSubstring<T>::Append | MimeInlineTextHTMLParsed_parse_line

A new problem since July 1, 2024 Thunderbird keeps crashing on start-up when checking for new mail. HELP!! Crash ID: bp-e8be7291-7fe9-41c0-bd21-45d860240702 alfieepstein… (read more)

A new problem since July 1, 2024 Thunderbird keeps crashing on start-up when checking for new mail. HELP!! Crash ID: bp-e8be7291-7fe9-41c0-bd21-45d860240702

alfieepstein@gmail.com

Asked by a.epstein 3 months ago

Last reply by Wayne Mery 1 week ago

  • Solved

Persistent problem with Thunderbird not responding

For months I was experiencing the problem of "Thunderbird not responding" occasionally. It was a short duration issue (a few seconds to a minute). I reinstalled Thunder… (read more)

For months I was experiencing the problem of "Thunderbird not responding" occasionally. It was a short duration issue (a few seconds to a minute). I reinstalled Thunderbird several times without success. I read almost every comment available online about this problem and I tried many ideas and recommendations I found without success. Most recently the problem became so serious that it was not a nuisance any longer. It was nearly impossble to work waiting for minutes to open an email or to continue typing while preparing a message and being interrupted by the problem I am describing. I ran Thunderbird in safe mode and determined that none of the add-ons is causing the problem. I turned the firewall OFF and determined that firewall was not causing the problem. I then decided to run Thunderbird in Offline mode and found that the program works normally. Then while in Offline mode I decided to download more messages and the program asked me if I wanted to switch to the Online mode. I said yes. New emails were downloaded and without going back to the Offline mode I was able to work normally without any occurrence of the "Thunderbird not responding" problem. I have been using this workaround for several days now. I download a number of eamails. I try working in Online mode and I cannot do it. I switch to Offline and work fine. I switch back to Online mode and I don't see the problem any longer for the whole day. Do you have any idea as to the origin of my proble? I am running Thunderbird 115.10.2 64 bit on Windows 11. I had the problem originally using Lenovo T490s and more recenlt Lenovo X1 Yoga

Asked by savvides48 5 months ago

Answered by savvides48 5 months ago

  • Solved
  • Archived

Thunderbird jumbles up the content of older emails randomly

Thunderbird for some reason changes the content of some older emails to code language. It also exchanges the date and the content of the subject line randomly with that f… (read more)

Thunderbird for some reason changes the content of some older emails to code language. It also exchanges the date and the content of the subject line randomly with that from other older emails. When I view the same emails in my Gmail account everything displays correctly. I have tried rebooting with add-ons disabled but the problem persists. i am not sure what to do ... can you help of give me a clue?

This is an example bit of the type of code that is displayed:

--b1_d4928e764f3691b0736bdacc3fa67cb0--

From Delivered-To: davidmreinbold@gmail.com Received: by 2002:a05:7010:95c5:b0:376:3a62:a6d5 with SMTP id y5csp1672807mdp;

       Thu, 24 Aug 2023 17:56:12 -0700 (PDT)

X-Google-Smtp-Source: AGHT+IHF+aDpsY//uPKM4oEotgucwt371/xm1+Ay5cne1p+QAFHjV7LYoPiTycH0B7CaCX8y0oYh X-Received: by 2002:a05:6102:4ab:b0:44e:83fc:9df2 with SMTP id r11-20020a05610204ab00b0044e83fc9df2mr6584371vsa.5.1692924972400;

       Thu, 24 Aug 2023 17:56:12 -0700 (PDT)

ARC-Seal: i=1; a=rsa-sha256; t=1692924972; cv=none;

       d=google.com; s=arc-20160816;
       b=vyBxsjU8sP61GWtV5PnNwbQczJInE4VL4uKnSQ7YMvr6wiVd/yR6kCxUIoKr2yX1ZA
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        qoJYFtjSFCUOU7wiRon4ByyH6DIJZhaDwJ/2JTq88uzIH/9GEhdOfgXdrzY720wYejH0
        uHizfT70HGWY8D50lg/epef1VznhNPcvzE0DZ8WfX7RxmR6Am/hYFGje6f30wqMPtmak
        ZfRuvz+t3nW5SkIHqwMPx3HP7ynMDQmOHf0PpRVVcExjHjZwurh2a1JjFrrQA54Qvdf9
        fnNw==

ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816;

       h=to:reply-to:subject:message-id:mime-version:from:date
        :dkim-signature:dkim-signature;
       bh=of8TA5nxRvgeqefEJezYhBRjJL0WB9k2oSF+llBW2Qo=;
       fh=TPlKHz9fyqirRe6uq2G8R/VUb7bgNnCiDUs4KLRu8RU=;
       b=e2zUq3NEUg0tbYBBtXC6L5tohVn23liroqbJEImvXsjcghjxQSxHYy1aeLh0t257B4
        6Ne5Zc9l5XkylZvh48xkVFIqLOjmQBL93DCJHjQF53TcIAy1tfBJhRM+bwi3cVUWBMdG
        kI/wV09a42Pz3YR/KwpEUbVhWGNtlD08N7/MWsJgoGmXb24Wq5i5aVFVLYzuoA9qsHf7
        t5vXN6tq3b0ENnWwTZ4BXHYfbl0B3YuivGKX2hhAK0DMtHQmCMsKfGPJ7UVir/vNnC5W
        8V4wXyZbRy1c3DxN6M3PeXHn8N8niRymCLiGqrmdbKMeTrfplNbnm/12JgOnlo8KLoxw
        Hb3Q==

ARC-Authentication-Results: i=1; mx.google.com;

      dkim=pass header.i=@p.simplywall.st header.s=s1 header.b=HRqPYBie;
      dkim=pass header.i=@sendgrid.info header.s=smtpapi header.b="EYD/lU3C";
      spf=pass (google.com: domain of bounces+22735333-8ae3-davidmreinbold=gmail.com@e.p.simplywall.st designates 149.72.113.159 as permitted sender) smtp.mailfrom="bounces+22735333-8ae3-davidmreinbold=gmail.com@e.p.simplywall.st";
      dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=simplywall.st

Return-Path: <bounces+22735333-8ae3-davidmreinbold=gmail.com@e.p.simplywall.st> Received: from o3738.e.p.simplywall.st (o3738.e.p.simplywall.st. [149.72.113.159])

       by mx.google.com with ESMTPS id n3-20020a0c9d43000000b0064d99904e01si343559qvf.32.2023.08.24.17.56.12
       for <davidmreinbold@gmail.com>
       (version=TLS1_3 cipher=TLS_AES_128_GCM_SHA256 bits=128/128);
       Thu, 24 Aug 2023 17:56:12 -0700 (PDT)

Received-SPF: pass (google.com: domain of bounces+22735333-8ae3-davidmreinbold=gmail.com@e.p.simplywall.st designates 149.72.113.159 as permitted sender) client-ip=149.72.113.159; Authentication-Results: mx.google.com;

      dkim=pass header.i=@p.simplywall.st header.s=s1 header.b=HRqPYBie;
      dkim=pass header.i=@sendgrid.info header.s=smtpapi header.b="EYD/lU3C";
      spf=pass (google.com: domain of bounces+22735333-8ae3-davidmreinbold=gmail.com@e.p.simplywall.st designates 149.72.113.159 as permitted sender) smtp.mailfrom="bounces+22735333-8ae3-davidmreinbold=gmail.com@e.p.simplywall.st";
      dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=simplywall.st

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=p.simplywall.st; h=content-type:from:mime-version:subject:reply-to:x-feedback-id:to:cc: content-type:from:subject:to; s=s1; bh=of8TA5nxRvgeqefEJezYhBRjJL0WB9k2oSF+llBW2Qo=; b=HRqPYBie/mPWjCsLF6/FvSzFAutmI9I/AzXgA0PjlvOXE957ZB5N6uDO4UnLMfth+yJX MUXJrKoqtJnruLIwTdBFg17yq7YvlF2VYaYJ+f7sUvC18yIr1XbFWpwl/81JHISgLTJ2cO AQ0b13rq042yBMCzFrDTcj9XmJy9pdsX+CraR55V/ZRH7LHWgqEJV6w2QtpZ+aoLhQMxUE h72jMpB1g30490ut07VDB9+KRJAD+gJ8CNjO+fbZosDeR4yur52hhKEdyjWq9Nio+AEjZg nB2CjhgT9XLvn1fiJAEQ4csYSBs7jueF4VnDrL7vTosX7V0o1NuSwac/h5iVGcBg== DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=sendgrid.info; h=content-type:from:mime-version:subject:reply-to:x-feedback-id:to:cc: content-type:from:subject:to; s=smtpapi; bh=of8TA5nxRvgeqefEJezYhBRjJL0WB9k2oSF+llBW2Qo=; b=EYD/lU3CLwwnKxAP7/bQhkw54ofCDd8kic7w80ii5GTS101uTXd36xo64HlYBqy40PEk zR3frmK/reUE3ymf1PFh4fr51ZxPy4JiH6kBnRu4ulfKCj5kMbaHUad4Ar34vPAloNMafH EzbKxAnq1TX8dtIYVMAbPjVuPBWr+9AeE= Received: by filterdrecv-b5c88f959-x6xv7 with SMTP id filterdrecv-b5c88f959-x6xv7-1-64E7FC2C-11

       2023-08-25 00:56:12.161906152 +0000 UTC m=+9162978.173324517

Received: from MjI3MzUzMzM (unknown) by geopod-ismtpd-16 (SG) with HTTP id FGELy1s1TzirOSx6CteOLg Fri, 25 Aug 2023 00:56:12.135 +0000 (UTC) Content-Type: multipart/alternative; boundary=f50473f2ea86807b43f5fdbfbc8d70f9abfc18e1e2912d7f71c6e54c1b6c Date: Fri, 25 Aug 2023 00:56:12 +0000 (UTC) From: Simply Wall St <no-reply@p.simplywall.st> Mime-Version: 1.0 Message-ID: <FGELy1s1TzirOSx6CteOLg@geopod-ismtpd-16> Subject: RRL: Full year 2023 earnings released: AU$0.032 loss per share (vs

AU$0.018 profit in FY 2022)

Reply-To: support@simplywallst.com X-Feedback-ID: 22735333:SG X-SG-EID:

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X-SG-ID:

=?us-ascii?Q?N2C25iY2uzGMFz6rgvQsb8raWjw0ZPf1VmjsCkspi=2FKvUYPFb2vwyNNeBc9bJi?=
=?us-ascii?Q?ChrDDHTJXz9xL1xMb61hXGlfxaW7sYB5nZLrOoB?=
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To: davidmreinbold@gmail.com X-Entity-ID: nGlSpywtD76gfoez5CrTng== X-Antivirus: AVG (VPS 230824-0, 8/24/2023), Inbound message X-Antivirus-Status: Clean

--f50473f2ea86807b43f5fdbfbc8d70f9abfc18e1e2912d7f71c6e54c1b6c Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=utf-8 Mime-Version: 1.0

Asked by davidmreinbold 7 months ago

Answered by Matt 7 months ago

Missing profile

Hi all, Sorry for asking again, but after reading all the posts here the problem is still occurring. When I launch Thunderbird, I'm asked for new data (Account Setup), … (read more)

Hi all,

Sorry for asking again, but after reading all the posts here the problem is still occurring.

When I launch Thunderbird, I'm asked for new data (Account Setup), like there is no profile available.

The application seems unable to locate or recognize my existing profile, but the profilefolder exists and its almost 90Gb of data. Should I complete Account Setup windows with my data?

Please help me! Tried with thunderbird -p command to repair or select another profile but with no success !

- installs.ini Default=Profiles/xxx.default Locked=1

- profiles.ini

Default=Profiles/xxx.default Locked=1 [Profile0] Name=default IsRelative=1 Path=Profiles/xxx.default Default=1 [General] StartWithLastProfile=1 Version=2


User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:115.0) Gecko/20100101 Thunderbird/115.11.1 OS Windows_NT 10.0 19045

Thank you !

Asked by spiridon1208 4 months ago

Last reply by James Gunnells 2 weeks ago

  • Solved

Hyperlinked text does not paste into Thunderbird email (Solved)

I read through the previous discussion on this issue since I am suffering from the same issue of links not working as expected. I regularly need to forward messages which… (read more)

I read through the previous discussion on this issue since I am suffering from the same issue of links not working as expected. I regularly need to forward messages which include links and none of the suggestions mentioned worked for me, and I do not recall this being a problem in the past.

I currently run Thunderbird 115.11.0 on Linux Mint 21.3 Cinnamon & have been using Thunderbird as my primary Email package for many years across multiple computers.

The work around is to to copy any email that is to be forwarded to the Drafts folder. Links are preserved and the message can then be edited as required and sent complete with the embedded links.

Hope this helps others who have the same problem.

Asked by h.brissenden 4 months ago

Answered by h.brissenden 4 months ago

YouTube is very unstable and laggy all the time for the past month even with AdBlocker disabled.

Every time I use YouTube on Firefox it feels like a mental torture. It starts off with micro-stutters initially - annoying but nothing crazy. After some time the loading … (read more)

Every time I use YouTube on Firefox it feels like a mental torture. It starts off with micro-stutters initially - annoying but nothing crazy. After some time the loading speed of the website and the videos themselves increase dramatically. And eventually it becomes unusable:

  • Scrolling feels like the website is running at 30 fps
  • The videos take several seconds to load
  • It also takes multiple seconds to catch up when you select a specific moment of the video

The only solution so far has been restarting Firefox entirely, just close and open and pray. Then the problem comes back after some time.

Solutions I Tried:

  • Disabling AdBlock (didn't work)
  • Enabling Hardware Acceleration at all time (didn't work)
  • Uninstalling unwanted Extenstions (didn't work)

All of these problems disappear when using Chrome or Edge.

Asked by Firefox Enjoyer 3 months ago

Last reply by Firefox Enjoyer 2 weeks ago

Samsung Internet hijacks default browser

Samsung Galaxy S24 Ultra running latest Android update and latest Firefox update. I set Firefox as my default browser. I have un-installed all updates for Samsung Interne… (read more)

Samsung Galaxy S24 Ultra running latest Android update and latest Firefox update. I set Firefox as my default browser. I have un-installed all updates for Samsung Internet and removed all permissions for it. Disabling it is greyed out. Some apps that I use have links to websites. Too frequently, when I go to one of those links, the intro screen for Samsung Internet opens. Then, when I look at the settings in Firefox it is no longer set as the default. Then I set Firefox to default and go to my phone settings to see that Firefox is selected as the default. If I open the previously mentioned app and choose the web link, Firefox will open. But somewhere along the way, the default changes back to Samsung Internet and it's a vicious circle. I have posted in a Samsung forum but haven't gotten a reply that solved the problem. Please help. Thanks Mike

Asked by Mike J 5 months ago

Last reply by ZDarkmon 3 weeks ago

Incorrect unread message indicator

Am using 115.10.1 Thunderbird on Windows 10. This email account inbox shows one unread message, but I can't find any unread message. Toggled message threads to see if a p… (read more)

Am using 115.10.1 Thunderbird on Windows 10. This email account inbox shows one unread message, but I can't find any unread message. Toggled message threads to see if a previous message was unread, but could not find any there either. Have both closed Thunderbird and restarted the computer, but it made no difference. It is bothersome, but my main concern is whether this is indicating some virus or other hack of my computer. This is just a home computer, not on a business network. Do have it on wi-fi. Is it just a matter of somehow resetting the unread message indicator or is it a sign of something more serious?

Asked by rdgoold 5 months ago

Last reply by Frank Holland 3 weeks ago

why does my hotmail in thunderbird sometimes get my emails and other times it says authentication failed?

why does my hotmail in thunderbird sometimes get my emails and other times it says "Sending of password for user *********@hotmail.com did not succeed. Mail server pop-ma… (read more)

why does my hotmail in thunderbird sometimes get my emails and other times it says "Sending of password for user *********@hotmail.com did not succeed. Mail server pop-mail.outlook.com responded: Authentication failure: unknown user name or bad password"? Then it starts getting them again. It's totally random. Every once in a while it does it with my .live email too. Yet other .live and .hotmail addresses never have a problem? TIA

Asked by toysmost 3 months ago

Last reply by toysmost 3 weeks ago

  • Solved
  • Archived

Thunderbird extremely slow to open on MAC. Cause: Mac address book (contacts)

Hello, I've been using Thunderbird since it first came out may years ago and have been a satisfied user. Sometime in the past year, after one of the Thunderbird updates, … (read more)

Hello, I've been using Thunderbird since it first came out may years ago and have been a satisfied user. Sometime in the past year, after one of the Thunderbird updates, Thunderbird became EXTERMELY slow to open. It takes over a minute. I have looked for solutions here for the past year...no luck (I've read through most all of them here, that have to do with slowness of Thunderbird opening, as well as on Reddit). I've tried basic troubleshooting e.g. clearing Thunderbird cache, increasing cache to huge size. I've seen references to the slowness being related to "multiple calendars". I don't use calendars on Thunnderbird and went as far as to delete/disable the default one that was there. Still no improvement. I know its a Thunderbird specific problem since:

a. I don't have this slowness opening any other program on my Mac (opening it or using it) b. I don't have a problem with performance of Thunderbird once it finally opens c. It all started in 2022 immediately after one of the Thunderbird updates.

I am on: Mac Air M1, Ventura 13.2, 16 GB Ram Thunderbird 102.14.0 (64-bit)

I hate to ditch Thunderbird after using it all these years and being a very early user since it came out, but I am at wits end. Any help is appreciated. Thanks for any help in advance!

Asked by msq58 1 year ago

Answered by Wayne Mery 1 year ago

Startup error

On startup TB pops an error box up saying ' There is no email program associated to perform this action'. When dismissed TB continues to open normally. No other errors … (read more)

On startup TB pops an error box up saying ' There is no email program associated to perform this action'. When dismissed TB continues to open normally. No other errors seen during operation.

I have checked my Win 10 Control Panel Apps options. TB is the email default. MailTo, file type .eml and all other settings I can see are set to TB as well.

Asked by nick_bunting 4 months ago

Last reply by Matt 4 weeks ago