TB crashes with W10 1809
Hello, I have crashing problems with TB since my W10 box updated to 1809.
I have tried Safe Mode and I get no crash. If I disable all plugins and all UI modifications and start in normal mode it STILL crashes.
So I was wondering what may be the cause: are there other differences between "clean" normal mode and safe mode?
Here's one of my crash reports: https://crash-stats.mozilla.com/report/index/78a042eb-fdf7-4b63-b2fc-44d880190206#tab-details
All Replies (5)
I've been using Bitdefender for ages with no problem, but anything can happen with PCs so I guess I'll try to fiddle with that and report back.
No, I disabled Bitdefender but it crashes instantly anyway.
BUT in safe mode it doesn't seem to crash.
I also use Davmail gateway which is disabled in W10 safe mode, but when TB is in safe mode it's on and it works, so I don't think it's that.
Modified by Cooperdale
If I make a fresh install, can I afterwards recover my accounts, messages, filters, contacts?
Thanks for the suggestions.
I have already disabled hardware acceleration, still get the crash.
I don't have any userChrome file, since I don't use any custom css.
I also Reset toolbars and controls, but I think I've always used the default theme and layout. And still the crash.
That page is incredibly useful. Instead of creating another profile I renamed the folder, then followed instructions for everything I wanted to keep.
It seems to work fine now. You are a very kind person and a wizard, I can't thank you enough.