Firefox crashes
My firefox is automatically crash at every 30 minutes. I am using Xampp with apache server, Magento, Wordpress for my projects. I have checked my RAM, it is working fine. I am using windows 7 OS and I formatted my OS and reinstall. But still I have same issue on firefox. I have attached last 3 crash reports in this post. Please help me.
Report No:1
Mozilla Crash Reports Search
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Advanced Search - Super Search Firefox 28.0 Crash Report [@ js::GCMarker::processMarkStackTop(js::SliceBudget&) ] Search Mozilla Support for Help ID: 4f516699-dccf-4433-a1c7-1379d2140506 Signature: js::GCMarker::processMarkStackTop(js::SliceBudget&)
Details Metadata Modules Raw Dump Extensions Correlations
Signature js::GCMarker::processMarkStackTop(js::SliceBudget&) More Reports Search UUID 4f516699-dccf-4433-a1c7-1379d2140506 Date Processed 2014-05-06 05:25:22.785333 Uptime 2531 Last Crash 53217 seconds before submission Install Age 598449 since version was first installed. Install Time 2014-04-29 07:10:49 Product Firefox Version 28.0 Build ID 20140314220517 Release Channel release OS Windows NT OS Version 6.1.7600 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 37 stepping 5 | 4 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x610000 User Comments App Notes
AdapterVendorID: 0x8086, AdapterDeviceID: 0x0042, AdapterSubsysID: 02da1028, AdapterDriverVersion: 8.15.10.2281 WebGL? EGL? EGL+ GL Context? GL Context+ WebGL+
Processor Notes sp-processor08_phx1_mozilla_com.18132:2012; HybridCrashProcessor EMCheckCompatibility
True
Winsock LSP
MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 :
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP TCP Service Provider : 2 : 1 :
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
RSVP UDP Service Provider : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{F07496EA-D0B9-4CE3-B57A-D2C49764639F}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{F07496EA-D0B9-4CE3-B57A-D2C49764639F}] DATAGRAM 1 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{0964D98A-EAD8-4189-9DFC-F48D95511569}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{0964D98A-EAD8-4189-9DFC-F48D95511569}] DATAGRAM 3 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{1E0B22C5-32D6-443B-8F2A-3948C2A35586}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{1E0B22C5-32D6-443B-8F2A-3948C2A35586}] DATAGRAM 0 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{F07496EA-D0B9-4CE3-B57A-D2C49764639F}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{F07496EA-D0B9-4CE3-B57A-D2C49764639F}] DATAGRAM 2 : 2 : 2 :
Adapter Vendor ID
0x8086
Adapter Device ID
0x0042
Total Virtual Memory
2147352576
Available Virtual Memory
1422651392
System Memory Use Percentage
49
Available Page File
4535521280
Available Physical Memory
1575231488
Bugzilla - Report this bug in Firefox Core Plugins Toolkit Related Bugs
962141 RESOLVED DUPLICATE JS crash spike starting with 2014-01-17 Nightly builds 962063 RESOLVED DUPLICATE Crash on http://shopap.lenovo.com/in/en/laptops/ 961466 RESOLVED DUPLICATE crash in js::GCMarker::processMarkStackTop(js::SliceBudget&) on outlook.com 941491 NEW --- Intermittent TEST-UNEXPECTED-FAIL | file:///builds/slave/talos-slave/test/build/tests/reftest/tests/layout/reftests/selection/splitText-normalize.html | Exited with code 1 during test run | application crashed [@ js::GCMarker::processMarkStackTop(js::Slic 903318 RESOLVED FIXED crash in js::GCMarker::processMarkStackTop with Trusteer Rapport 3.5.1302.54 878061 RESOLVED DUPLICATE crash [@ js::GCMarker::processMarkStackTop(js::SliceBudget&)] 871249 RESOLVED DUPLICATE crash with many open tabs (due to pdf.js?) 817342 RESOLVED FIXED Crash [@ js::GCMarker::processMarkStackTop(js::SliceBudget&) ] with Redirector Extension 813619 RESOLVED FIXED Spike of 64-bit crashes in GC 803018 RESOLVED WORKSFORME Intermittent crash in browser_cmd_restart.js [@ js::GCMarker::processMarkStackTop(js::SliceBudget&)] 792226 RESOLVED DUPLICATE IonMonkey: Crash reloading in PDF.js 789892 UNCONFIRMED --- Too Many xmlhttprequest's make Firefox go nuts; "type-inference" memory is very high 730283 RESOLVED DUPLICATE Crash @ js::GCMarker::processMarkStackTop 719114 NEW --- Firefox Crash @ js::GCMarker::processMarkStackTop
Crashing Thread Frame Module Signature Source 0 mozjs.dll js::GCMarker::processMarkStackTop(js::SliceBudget &) js/src/gc/Marking.cpp 1 mozjs.dll js::GCMarker::drainMarkStack(js::SliceBudget &) js/src/gc/Marking.cpp 2 mozjs.dll IncrementalCollectSlice js/src/jsgc.cpp 3 mozjs.dll GCCycle js/src/jsgc.cpp 4 mozjs.dll Collect js/src/jsgc.cpp 5 mozjs.dll js::GCSlice(JSRuntime *,js::JSGCInvocationKind,JS::gcreason::Reason,__int64) js/src/jsgc.cpp 6 mozjs.dll JS::IncrementalGC(JSRuntime *,JS::gcreason::Reason,__int64) js/src/jsfriendapi.cpp 7 xul.dll nsJSContext::GarbageCollectNow(JS::gcreason::Reason,nsJSContext::IsIncremental,nsJSContext::IsCompartment,nsJSContext::IsShrinking,__int64) dom/base/nsJSEnvironment.cpp 8 xul.dll InterSliceGCTimerFired(nsITimer *,void *) dom/base/nsJSEnvironment.cpp 9 xul.dll nsTimerImpl::Fire() xpcom/threads/nsTimerImpl.cpp 10 xul.dll nsTimerEvent::Run() xpcom/threads/nsTimerImpl.cpp 11 xul.dll nsThread::ProcessNextEvent(bool,bool *) xpcom/threads/nsThread.cpp 12 xul.dll NS_ProcessNextEvent(nsIThread *,bool) xpcom/glue/nsThreadUtils.cpp 13 xul.dll mozilla::ipc::MessagePump::Run(base::MessagePump::Delegate *) ipc/glue/MessagePump.cpp 14 xul.dll MessageLoop::RunHandler() ipc/chromium/src/base/message_loop.cc 15 xul.dll MessageLoop::Run() ipc/chromium/src/base/message_loop.cc 16 xul.dll nsBaseAppShell::Run() widget/xpwidgets/nsBaseAppShell.cpp 17 xul.dll nsAppShell::Run() widget/windows/nsAppShell.cpp 18 nss3.dll nss3.dll@0x7970 19 mozglue.dll je_free memory/mozjemalloc/jemalloc.c 20 xul.dll nsLocalFile::Release() xpcom/io/nsLocalFileWin.cpp 21 xul.dll nsCOMPtr_base::~nsCOMPtr_base() obj-firefox/dist/include/nsAutoPtr.h 22 xul.dll NS_InitXPCOM2 xpcom/build/nsXPComInit.cpp 23 xul.dll nsComponentManagerImpl::QueryInterface(nsID const &,void * *) xpcom/components/nsComponentManager.cpp 24 xul.dll nsCOMPtr_base::assign_from_qi(nsQueryInterface,nsID const &) xpcom/glue/nsCOMPtr.cpp 25 xul.dll nsContentUtils::TriggerLink(nsIContent *,nsPresContext *,nsIURI *,nsString const &,bool,bool,bool) content/base/src/nsContentUtils.cpp 26 mozglue.dll arena_malloc memory/mozjemalloc/jemalloc.c 27 xul.dll nsTextFrame::PaintTextWithSelectionColors(gfxContext *,gfxPoint const &,gfxPoint const &,gfxRect const &,PropertyProvider &,unsigned int,unsigned int,nsTextPaintStyle &,SelectionDetails *,short *,nsCharClipDisplayItem::ClipEdges const &,nsTextFrame::DrawPathCallbacks *) layout/generic/nsTextFrame.cpp 28 firefox.exe do_main browser/app/nsBrowserApp.cpp
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All Replies (1)
Hello,
Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).
(If you're using an added theme, switch to the Default theme.)
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the Restart with Add-ons Disabled... menu item:
If Firefox is not running, you can start Firefox in Safe Mode as follows:
- On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
- On Mac: Hold the option key while starting Firefox.
- On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
Once you get the pop-up, just select "'Start in Safe Mode"
If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.
To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.
When you figure out what's causing your issues, please let us know. It might help others with the same problem.
Thank you.