Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I updated my Imap port and lost all previous email. Where did they go?

  • 1 reply
  • 2 have this problem
  • 29 views
  • Last reply by christ1

BrandyML
BrandyML

I transferred my domain name and needed to update the port in order for thunderbird to get my emails. When I did this. thunderbird deleted all my current messages and folders.

Where did they go? How can I get them back????

I transferred my domain name and needed to update the port in order for thunderbird to get my emails. When I did this. thunderbird deleted all my current messages and folders. Where did they go? How can I get them back????

All Replies (1)

christ1
christ1
  • Top 25 Contributor
  • Moderator

With IMAP all mail is managed on the server. When changing the server, you'll need to download all mail from the server to your 'Local Folders' account. You can then create a new account for the new server, and upload your local mail to the server if this is desired.

Just changing the existing account will result in loosing your existing messages, as you found out.