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where do I find "internet options" to check active-x settings?

  • 3 replies
  • 14 have this problem
  • 20 views
  • Last reply by doc200808

trying to log into yahoo mail, but it won't accept password, when I go through the process of changing my password, I am told that I need to change to 'outlook express', when I try to do this using the auto setting, I get error message saying the I need to enable 'Active-X, and to do so, go to 'Tools', 'Internet Options' but there is no internet options? I can no longer access my e-mails.

trying to log into yahoo mail, but it won't accept password, when I go through the process of changing my password, I am told that I need to change to 'outlook express', when I try to do this using the auto setting, I get error message saying the I need to enable 'Active-X, and to do so, go to 'Tools', 'Internet Options' but there is no internet options? I can no longer access my e-mails.

Chosen solution

Everything you describe is very strange. Can you provide a screenshot of what you're seeing? There's a chance you're actually looking at a scam site.

If you click the "I can't access my account" link below the login form, that takes you to a guide that lets you reset your password. You just need to answer your secret question, or otherwise verify your identity.

ActiveX is specific to Internet Explorer, as is the Tools → Internet Options menu path. Firefox has Tools → Options instead.

It looks like you're using Windows Vista. There's no Outlook Express in Vista; you should have Windows Mail instead. Regardless, I don't see what an e-mail client has to do with changing your Yahoo password.

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Chosen Solution

Everything you describe is very strange. Can you provide a screenshot of what you're seeing? There's a chance you're actually looking at a scam site.

If you click the "I can't access my account" link below the login form, that takes you to a guide that lets you reset your password. You just need to answer your secret question, or otherwise verify your identity.

ActiveX is specific to Internet Explorer, as is the Tools → Internet Options menu path. Firefox has Tools → Options instead.

It looks like you're using Windows Vista. There's no Outlook Express in Vista; you should have Windows Mail instead. Regardless, I don't see what an e-mail client has to do with changing your Yahoo password.

Firefox doesn't use ActiveX.
"internet options" is in Internet Explorer

yes, that's right it is vista, i've got sorted now, so thanks for your help