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What do you do when the message "You are about to override how Thunderbird identifies this site" will not go away?

  • 1 reply
  • 15 have this problem
  • Last reply by jscher2000

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This message box popped up when i opened my account and nothing I click on is making it go away. "You are about to override how Thunderbird identifies this site. Legitimate banks, stores and other public sites will not ask you to do this." Underneath that is a box with Server Location:

and then the title, Certificate Status

I looked up the message in my error console and found this uses an invalid security certificate.

The certificate is only valid for the following names:

 * ,  

(Error code: ssl_error_bad_cert_domain)

I have very little knowledge about how all of this works and since I cannot access my email right now I need help ASAP. This email address is for my business. Thank you.

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Could you review your account settings.

According to the following wiki page, Dreamhost doesn't yet support STARTTLS on port 143. Instead, you should choose port 993 for your incoming mail and specify SSL/TLS instead of STARTTLS.

Does that work?