Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cookie settings for Google?

  • 2 replies
  • 1 has this problem
  • 43 views
  • Last reply by choppbobby

choppbobby
choppbobby
more options

When I try to open my G ail account I get this response: 

"We've detected a problem with your cookie settings." I have tried "Options" in FF, but I am not seeing what I need to know to fix  the problem.
 This seems to be the only web site that this is happening to. I can access G mail in IE.
I have Win 8.1, and I had to uninstall and reinstall FF because of unrelated problems, and G mail worked before I reinstalled it.
Please advise.
Bob Burns
When I try to open my G ail account I get this response: "We've detected a problem with your cookie settings." I have tried "Options" in FF, but I am not seeing what I need to know to fix the problem. This seems to be the only web site that this is happening to. I can access G mail in IE. I have Win 8.1, and I had to uninstall and reinstall FF because of unrelated problems, and G mail worked before I reinstalled it. Please advise. Bob Burns

Chosen solution

You should try to clear your cookies for Gmail to see if that helps.

Go to Firefox button > Options > Privacy > Remove individual cookies then clear all cookies that have "accounts.google.com"

Read this answer in context 👍 0

All Replies (2)

Moses
Moses
  • Moderator
more options

Chosen Solution

You should try to clear your cookies for Gmail to see if that helps.

Go to Firefox button > Options > Privacy > Remove individual cookies then clear all cookies that have "accounts.google.com"

choppbobby
choppbobby Question owner
more options

Than you. 

This has solved my problem.
Bob