In order to be able to find the correct solution to your problem, we require some more non-personal information from you. Please do the following:

• Click the Firefox button at the top left, then click the Help menu and select Troubleshooting Information from the submenu. If you don't have a Firefox button, click the Help menu at the top and select Troubleshooting Information from the menu.

Now, a new tab containing your troubleshooting information should open.

• At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
• Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.

If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.

Thanks in advance for your help!

"Search for text when I start typing" is Quick find where Firefox searches for text on a web page.

From your description it sounds that you are talking about the location bar drop-down list.

That should be:

• Firefox/Tools > Options > Privacy > Location Bar: When using the location bar, suggest: History, Bookmarks, History and Bookmarks, Nothing

Hey Cor-el, it is the first one-'quick find' which is running regardless of my settings.

Waka this is the information below:

Application Basics

Name: Firefox Version: 27.0.1 User Agent: Mozilla/5.0 (Windows NT 6.0; rv:27.0) Gecko/20100101 Firefox/27.0

Crash Reports for the Last 3 Days

All Crash Reports (including 1 pending crash in the given time range)

Extensions

Name: Ant Video Downloader Version: 2.4.7.16 Enabled: true ID: anttoolbar@ant.com

Name: Auto Shutdown NG Version: 0.9.16 Enabled: true ID: jid0-HZ5UvAEiWWAxT9TKLuhEgUCARqo@jetpack

Name: avast! Online Security Version: 8.0.1497 Enabled: true ID: wrc@avast.com

Name: CouponsHelper Version: 1.1.8 Enabled: true ID: {239cc760-75a9-4276-b1fc-c0ceb963f373}

Name: DoNotTrackMe: Online Privacy Protection Version: 3.2.1072 Enabled: true ID: donottrackplus@abine.com

Name: DownloadHelper Version: 4.9.21 Enabled: true ID: {b9db16a4-6edc-47ec-a1f4-b86292ed211d}

Name: Fastest Search Version: 3.31 Enabled: true ID: fastestsearch@mingyi.org

Name: Google Translator for Firefox Version: 2.1.0.3 Enabled: true ID: translator@zoli.bod

Name: HTTPS-Everywhere Version: 3.4.5 Enabled: true ID: https-everywhere@eff.org

Name: Lightbeam Version: 1.0.8 Enabled: true ID: jid1-F9UJ2thwoAm5gQ@jetpack

Name: NetVideoHunter Version: 1.15 Enabled: true ID: netvideohunter@netvideohunter.com

Name: Remove Google Tracking Version: 1.9 Enabled: true ID: jid0-DpogclPgnN9OvqNntEBbPZxBinY@jetpack

Name: Session Manager Version: 0.8.1.0 Enabled: true ID: {1280606b-2510-4fe0-97ef-9b5a22eafe30}

Name: SoundCloud Downloader - Technowise Version: 0.84 Enabled: true ID: {c8d3bc80-0810-4d21-a2c2-be5f2b2832ac}

Name: Updated Ad Blocker for Firefox 11+ Version: 0.7.7 Enabled: true ID: {4DC70064-89E2-4a55-8FC6-E8CDEAE3618C}

Name: Web2PDF converter Version: 1.12 Enabled: true ID: {e8f509f0-b677-11de-8a39-0800200c9a66}

Name: Microsoft .NET Framework Assistant Version: 1.2.1 Enabled: false ID: {20a82645-c095-46ed-80e3-08825760534b}

Name: Modify Headers Version: 0.7.1.1 Enabled: false ID: {b749fc7c-e949-447f-926c-3f4eed6accfe}

Name: RealPlayer Browser Record Plugin Version: 1.0 Enabled: false ID: {ABDE892B-13A8-4d1b-88E6-365A6E755758}

Name: Temp Installer Version: 1.5 Enabled: false ID: {77868449-f49d-d6ec-3145-e651161b1ff8}

Important Modified Preferences

accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.smart_size_cached_value: 358400 browser.history_expire_days.mirror: 180 browser.places.importBookmarksHTML: false browser.places.importDefaults: false browser.places.leftPaneFolderId: -1 browser.places.migratePostDataAnnotations: false browser.places.smartBookmarksVersion: 4 browser.places.updateRecentTagsUri: false browser.search.param.yahoo-fr: chrf-comodo browser.search.param.yahoo-fr-cjkt: chrf-comodo browser.search.useDBForOrder: true browser.sessionstore.upgradeBackup.latestBuildID: 20140212131424 browser.startup.homepage: http://www.guardian.co.uk/ browser.startup.homepage_override.buildID: 20140212131424 browser.startup.homepage_override.mstone: 27.0.1 dom.mozApps.used: true dom.w3c_touch_events.expose: false extensions.lastAppVersion: 27.0.1 font.internaluseonly.changed: false general.useragent.extra.microsoftdotnet: ( .NET CLR 3.5.30729; .NET4.0C) keyword.URL: http://uk.search.yahoo.com/search?fr=ytff-comodo&p= network.cookie.cookieBehavior: 1 network.cookie.lifetimePolicy: 2 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1395600650 places.history.expiration.transient_current_max_pages: 46884 places.history.expiration.transient_optimal_database_size: 75013324 places.last_vacuum: 1302258459 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.flash: 1 plugin.state.java: 0 plugin.state.np32dsw: 1 plugin.state.npctrl: 1 plugin.state.npdeployjava: 0 plugin.state.npdivx: 1 plugin.state.npgoogleupdate: 0 plugin.state.npitunes: 0 plugin.state.npnokiasuiteenabler: 0 plugin.state.nppdf: 1 plugin.state.nppl: 1 plugin.state.npqtplugin: 1 plugin.state.nprjplug: 1 plugin.state.nprpjplug: 1 plugin.state.npspwrap: 1 plugin.state.npwpf: 0 print.print_printer: Microsoft XPS Document Writer print.printer_Microsoft_XPS_Document_Writer.print_bgcolor: false print.printer_Microsoft_XPS_Document_Writer.print_bgimages: false print.printer_Microsoft_XPS_Document_Writer.print_colorspace: print.printer_Microsoft_XPS_Document_Writer.print_command: print.printer_Microsoft_XPS_Document_Writer.print_downloadfonts: false print.printer_Microsoft_XPS_Document_Writer.print_duplex: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_top: 0 print.printer_Microsoft_XPS_Document_Writer.print_evenpages: true print.printer_Microsoft_XPS_Document_Writer.print_footercenter: print.printer_Microsoft_XPS_Document_Writer.print_footerleft: &PT print.printer_Microsoft_XPS_Document_Writer.print_footerright: &D print.printer_Microsoft_XPS_Document_Writer.print_headercenter: print.printer_Microsoft_XPS_Document_Writer.print_headerleft: &T print.printer_Microsoft_XPS_Document_Writer.print_headerright: &U print.printer_Microsoft_XPS_Document_Writer.print_in_color: true print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_left: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_right: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_top: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_oddpages: true print.printer_Microsoft_XPS_Document_Writer.print_orientation: 0 print.printer_Microsoft_XPS_Document_Writer.print_page_delay: 50 print.printer_Microsoft_XPS_Document_Writer.print_paper_data: 1 print.printer_Microsoft_XPS_Document_Writer.print_paper_height: 11.00 print.printer_Microsoft_XPS_Document_Writer.print_paper_name: print.printer_Microsoft_XPS_Document_Writer.print_paper_size_type: 0 print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit: 0 print.printer_Microsoft_XPS_Document_Writer.print_paper_width: 8.50 print.printer_Microsoft_XPS_Document_Writer.print_plex_name: print.printer_Microsoft_XPS_Document_Writer.print_resolution: 0 print.printer_Microsoft_XPS_Document_Writer.print_resolution_name: print.printer_Microsoft_XPS_Document_Writer.print_reversed: false print.printer_Microsoft_XPS_Document_Writer.print_scaling: 1.00 print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit: true print.printer_Microsoft_XPS_Document_Writer.print_to_file: false print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top: 0 privacy.cpd.extensions-sessionmanager: false privacy.cpd.sessions: false privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 0 security.warn_viewing_mixed: false storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1393104038

Graphics

Adapter Description: SiS Mirage 3 Graphics Adapter Drivers: SISGRUMD SiSClone SiSFunc SiSKrl SiSGlv Adapter RAM: Unknown Device ID: 0x6351 Direct2D Enabled: Blocked for your graphics card because of unresolved driver issues. DirectWrite Enabled: false (7.0.6002.23200) Driver Date: 7-2-2007 Driver Version: 7.14.10.5060 GPU #2 Active: false GPU Accelerated Windows: 0/1 Basic Blocked for your graphics card because of unresolved driver issues. Vendor ID: 0x1039 WebGL Renderer: Blocked for your graphics card because of unresolved driver issues. windowLayerManagerRemote: false AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

JavaScript

Incremental GC: true

Accessibility

Activated: false Prevent Accessibility: 0

Library Versions

NSPR Expected minimum version: 4.10.2 Version in use: 4.10.2

NSS Expected minimum version: 3.15.4 Basic ECC Version in use: 3.15.4 Basic ECC

NSSSMIME Expected minimum version: 3.15.4 Basic ECC Version in use: 3.15.4 Basic ECC

NSSSSL Expected minimum version: 3.15.4 Basic ECC Version in use: 3.15.4 Basic ECC

NSSUTIL Expected minimum version: 3.15.4 Version in use: 3.15.4