Avatar for Username

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

i have a mac with a Mavrick OS, somehow Mystart virus has got on my browser, i've tried all the things listed in many threads here and elsewhere, help

  • 2 replies
  • 4 have this problem
  • 2 views
  • Last reply by Bestia

Bestia
Bestia

i have cleaned my history, looked at my extensions (nothing about the Incredibar or Mystart), gone into about:config and reset the keyword thing....nothing seems to work...help

i have cleaned my history, looked at my extensions (nothing about the Incredibar or Mystart), gone into about:config and reset the keyword thing....nothing seems to work...help

Chosen solution

Does anything come up if you do a search on the about:config page for that web site (domain)?

When do you get this web page?

Is that when you start Firefox or when you open a new tab or the home page or randomly?

Read this answer in context 👍 0

All Replies (2)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

Chosen Solution

Does anything come up if you do a search on the about:config page for that web site (domain)?

When do you get this web page?

Is that when you start Firefox or when you open a new tab or the home page or randomly?

Bestia
Bestia Question owner

the reset described on the forum has done the trick so far...what a drag that was! thanks