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Firefox is opening a new window prompting me to sign in to Facebook.

  • 5 replies
  • 1 has this problem
  • 3 views
  • Last reply by kobe

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this is the url in the new window: https://www.facebook.com/login.php?skip_api_login=1&api

I have set Tools/options/content to block pop up windows. It still pops up. I restarted Firefox, and it still doesn't work.

I have the following Add ons: Adblock Plus 2.5.1, Adblock Plus Popup Addon 0.9.1 They don't work either.

I downloaded Adwcleaner v3.020 but I don't understand what all the files it is listing are and if I should be removing them.

What can I do to get rid of this popup window?

All Replies (5)

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You likely do have malware opening that.

Here is a tutorial for Adwcleaner and how to remove malware with it.

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this the report from the scan. what needs to be cleaned?

# AdwCleaner v3.020 - Report created 05/03/2014 at 16:07:44
# Updated 27/02/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : User - USER-PC
# Running from : C:\Users\User\AppData\Local\Temp\dlm31DB.tmp\adwcleaner.exe
# Option : Scan

***** [ Services ] *****

Service Found : BackupStack

***** [ Files / Folders ] *****

File Found : C:\Users\User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MyPC Backup.lnk
File Found : C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\xcremz5q.default\user.js
File Found : C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\ysx5njru.default-1392619304122\user.js
File Found : C:\Users\User\Desktop\MyPC Backup.lnk
Folder Found C:\Program Files (x86)\MyPC Backup
Folder Found C:\Users\User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\MyPC Backup

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Found : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\mypc backup
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MyPC Backup

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16720


-\\ Mozilla Firefox v27.0.1 (en-US)

[ File : C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\ysx5njru.default-1392619304122\prefs.js ]


-\\ Google Chrome v33.0.1750.146

[ File : C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [6170 octets] - [04/03/2014 02:13:12]
AdwCleaner[R1].txt - [1222 octets] - [05/03/2014 14:02:12]
AdwCleaner[R2].txt - [1690 octets] - [05/03/2014 16:07:44]
AdwCleaner[S0].txt - [5417 octets] - [04/03/2014 03:38:04]
AdwCleaner[S1].txt - [1287 octets] - [05/03/2014 14:04:48]

########## EOF - C:\AdwCleaner\AdwCleaner[R2].txt - [1870 octets] ##########

Modified by cor-el

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Did you create the profiles that show in the report yourself?

Did you reset Firefox on past Feb 14 (1392619304122)?

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Did you create the profiles that show in the report yourself? I have no idea what you are asking me. This a copy of the report the adwcleaner created after the scan.

Did you reset Firefox on past Feb 14 (1392619304122)?

I don't know. I may have updated it...?? I really don't know what is going on here. This is beyond my level of computer knowledge. If you can figure this out, I appreciate the help. thanks

Modified by Michal_K

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Did you use the delete button on ADWcleaner as the manual says, also facebook.com (url you posted is safe).