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How to remove disabled extension of arcadeparlor?

Posted

There is no option of removing this extension only to disable it. Resetting the browser doesn't removebold text it.

There is no option of removing this extension only to disable it. Resetting the browser doesn't remove'''bold text''' it.

Chosen solution

Yes. You can delete the {F32E7E42-9AFA-47CA-A0C4-D07EE651D404} folder.
If the extension comes back then do a malware check.

Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 12.0 r0
  • iTunes Detector Plug-in
  • Google Update
  • VLC media player Web Plugin 2.1.3
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.9.149
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.06
  • 5.1.20913.0
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • Firefox 27.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:27.0) Gecko/20100101 Firefox/27.0
  • Support URL: https://support.mozilla.org/1/firefox/27.0.1/WINNT/en-US/

Extensions

  • 1-Click YouTube Video Downloader 2.2.7 (YoutubeDownloader@PeterOlayev.com)
  • Adblock Edge 2.1 ({fe272bd1-5f76-4ea4-8501-a05d35d823fc})
  • avast! Online Security 9.0.2013.75 (wrc@avast.com)
  • Safe Preview 1.1.2 (safepreview@everhelper.me)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • WOT 20131118 ({a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7})
  • ArcadeParlor 1.0 ({F32E7E42-9AFA-47CA-A0C4-D07EE651D404}) (Inactive)
  • Logitech SetPoint 6.5 ({F003DA68-8256-4b37-A6C4-350FA04494DF}) (Inactive)
  • McAfee SiteAdvisor 3.6.5 ({4ED1F68A-5463-4931-9384-8FFF5ED91D92}) (Inactive)
  • RealDownloader 1.3.3 ({DF153AFF-6948-45d7-AC98-4FC4AF8A08E2}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: ATI Radeon HD 3400 Series
  • adapterDescription2:
  • adapterDeviceID: 0x95c5
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx32 aticfx32 atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 256
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 4-29-2013
  • driverDate2:
  • driverVersion: 8.970.100.1100
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (ATI Radeon HD 3400 Series Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140212131424
  • browser.startup.homepage: http://en.canoe.ca/home.html
  • browser.startup.homepage_override.buildID: 20140212131424
  • browser.startup.homepage_override.mstone: 27.0.1
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 27.0.1
  • gfx.direct3d.last_used_feature_level_idx: 0
  • network.cookie.prefsMigrated: True
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True

Misc

  • User JS: No
  • Accessibility: No
Gingerbread Man 403 solutions 1537 answers
See the following article. * [[Cannot uninstall an add-on]]

Question owner

1. Safe Mode operation was no help. 2. Manual uninstall was no help either. No corresponding .xpi file or folder.

1. Safe Mode operation was no help. 2. Manual uninstall was no help either. No corresponding .xpi file or folder.
Diego Victor 658 solutions 4175 answers
Hello, I found some articles about this see: *http://malwaretips.com/blogs/arcade-parlor-virus-removal/ *http://www.anvisoft.com/resources/how-to-remove-arcade-parlor-pop-up-ads/ *http://deletemalware.blogspot.com.br/2013/12/how-to-remove-arcade-parlor-uninstall.html
Gingerbread Man 403 solutions 1537 answers

barsim wrote:

No corresponding .xpi file or folder. 

You're not going to find globally-installed extensions under your profile folder. Like the article explains, you have to uninstall them from the Windows Control Panel. If that's not an option, try looking under

C:\Program Files (x86)\Mozilla Firefox\browser\extensions

Whether or not you manage to manually remove it, install and update MalwareBytes Anti-Malware, then perform a full system scan.

''barsim wrote:'' No corresponding .xpi file or folder. You're not going to find globally-installed extensions under your profile folder. Like the article explains, you have to uninstall them from the Windows Control Panel. If that's not an option, try looking under C:\Program Files (x86)\Mozilla Firefox\browser\extensions Whether or not you manage to manually remove it, install and update MalwareBytes Anti-Malware, then perform a full system scan. * http://www.malwarebytes.org * [[Troubleshoot Firefox issues caused by malware]]

Question owner

Malware-bytes full scan found and removed a trojan that's not related to this issue. No extension related to Arcade found.

Malware-bytes full scan found and removed a trojan that's not related to this issue. No extension related to Arcade found.

Modified by barsim

cor-el
  • Top 10 Contributor
  • Moderator
17418 solutions 157373 answers

Extensions that do not have a "Remove" button are installed by other software and are not under control of the Firefox extension manager.

Such globally installed extensions are usually found via a registry scan or are installed in a location that Firefox scans for installed extensions.

Extensions that do not have a "Remove" button are installed by other software and are not under control of the Firefox extension manager. Such globally installed extensions are usually found via a registry scan or are installed in a location that Firefox scans for installed extensions. * https://developer.mozilla.org/en/Adding_Extensions_using_the_Windows_Registry

Question owner

Only want to remove the disabled extension that is present only in FF out of my 3 (ie, ff, gc) browsers. Registry manipulation is not my cup of tea. I'd need step by step help. Thank you

Only want to remove the disabled extension that is present only in FF out of my 3 (ie, ff, gc) browsers. Registry manipulation is not my cup of tea. I'd need step by step help. Thank you

Modified by barsim

jscher2000
  • Top 10 Contributor
8637 solutions 70661 answers

Hi barsim, are you familiar with using regedit.exe? You are just going in to discover the full path to the extension, and not to make any changes.

The article lists the relevant location for 64-bit Windows as follows:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mozilla\Firefox\Extensions

An example screen shot is attached.


Although that is the most direct way to discover the location on disk, I described another way in this post: https://support.mozilla.org/questions/983038#answer-521807 Apparently that method is obsolete

Hi barsim, are you familiar with using regedit.exe? You are just going in to discover the full path to the extension, and not to make any changes. The article lists the relevant location for 64-bit Windows as follows: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mozilla\Firefox\Extensions An example screen shot is attached. ---- <s>Although that is the most direct way to discover the location on disk, I described another way in this post: https://support.mozilla.org/questions/983038#answer-521807</s> ''Apparently that method is obsolete''

Modified by jscher2000

Question owner

1. Registry browsing: No extension showing related to Arcade. 2. Through SQLite Manager's Profile Database: The drop-down list doesn't include extension.sqlite folder.

1. Registry browsing: No extension showing related to Arcade. 2. Through SQLite Manager's Profile Database: The drop-down list doesn't include extension.sqlite folder.
cor-el
  • Top 10 Contributor
  • Moderator
17418 solutions 157373 answers

Did you check in "Windows Control Panel > Programs" for recently installed programs to see if anything from Arcade or any other suspicious software shows up.

  • Control Panel > Programs > Programs and Features > Uninstall or change a program
  • Click the Installed column to sort by this heading
Did you check in "Windows Control Panel > Programs" for recently installed programs to see if anything from Arcade or any other suspicious software shows up. *Control Panel > Programs > Programs and Features > Uninstall or change a program *Click the Installed column to sort by this heading
jscher2000
  • Top 10 Contributor
8637 solutions 70661 answers

Not in the registry, so perhaps in the Firefox program folder. Can you check here:

C:\Program Files (x86)\Mozilla Firefox\browser\extensions


Sorry about the extensions.sqlite information, that seems to have changed in a recent version. When I create a new profile, there is no extensions.sqlite file any more.

It seems you can find similar information in this file:

extensions.json

If you open it in a text editor and search for

"name"

you can hop from one to the next and see whether it's there. Then check "descriptor" for the path on disk.

Or to make the file more readable, copy everything and use this site to format it: http://jsbeautifier.org/

Not in the registry, so perhaps in the Firefox program folder. Can you check here: C:\Program Files (x86)\Mozilla Firefox\browser\extensions ---- Sorry about the extensions.sqlite information, that seems to have changed in a recent version. When I create a new profile, there is no extensions.sqlite file any more. It seems you can find similar information in this file: extensions.json If you open it in a text editor and search for "name" you can hop from one to the next and see whether it's there. Then check "descriptor" for the path on disk. Or to make the file more readable, copy everything and use this site to format it: http://jsbeautifier.org/
cor-el
  • Top 10 Contributor
  • Moderator
17418 solutions 157373 answers

Note this current Firefox releases come with their own JavaScript beautifier (jsb) as part of the Web Developer Toolbar commands.
Current Firefox versions have a lot of built-in web developer tools including an Inspector and Style editor.

You can open the extension.json file in a Firefox tab to get the URL in the location bar and issue the jsb command in the command line on the Developer Toolbar (Firefox/Tools > Web Developer) and paste the URL after the jsb command.
This will open the file in the Scratchpad.

Note this current Firefox releases come with their own JavaScript beautifier (jsb) as part of the Web Developer Toolbar commands.<br /> Current Firefox versions have a lot of built-in web developer tools including an Inspector and Style editor. *https://developer.mozilla.org/Tools *https://developer.mozilla.org/Tools/GCLI You can open the extension.json file in a Firefox tab to get the URL in the location bar and issue the jsb command in the command line on the Developer Toolbar (Firefox/Tools > Web Developer) and paste the URL after the jsb command.<br /> This will open the file in the Scratchpad.

Modified by cor-el

Question owner

"Not in the registry, so perhaps in the Firefox program folder. Can you check here: C:\Program Files (x86)\Mozilla Firefox\browser\extensions" See att. 1. No .json extension in my FF browser, not even in system. 2. My question was simple "How to remove disabled ArcadeParlor extension when the Remove button is missing?"

Web Developer, Scratchpad, Beautifier??????

"Not in the registry, so perhaps in the Firefox program folder. Can you check here: C:\Program Files (x86)\Mozilla Firefox\browser\extensions" See att. 1. No .json extension in my FF browser, not even in system. 2. My question was simple "How to remove disabled ArcadeParlor extension when the Remove button is missing?" Web Developer, Scratchpad, Beautifier??????
jscher2000
  • Top 10 Contributor
8637 solutions 70661 answers

Your Firefox profile folder is hidden by default, so normally you will not see the contents in a search.

The easiest way to access your currently active profile folder is using:

Help > Troubleshooting Information > "Show Folder" button

When you scroll down, you should find extensions.json. If Windows does not show file extensions such as .js, .json, .txt and so forth, you can switch on viewing of file extensions to work with file names more accurately. This article has the steps: http://support.microsoft.com/kb/865219.

Your Firefox profile folder is hidden by default, so normally you will not see the contents in a search. The easiest way to access your currently active profile folder is using: Help > Troubleshooting Information > "Show Folder" button When you scroll down, you should find extensions.json. If Windows does not show file extensions such as .js, .json, .txt and so forth, you can switch on viewing of file extensions to work with file names more accurately. This article has the steps: [http://support.microsoft.com/kb/865219].
cor-el
  • Top 10 Contributor
  • Moderator
17418 solutions 157373 answers

Easiest would still be to open the registry editor (regedit.exe) and navigate to this key:

  • HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mozilla\Firefox\Extensions

There you should see this program and its file path.

Easiest would still be to open the registry editor (regedit.exe) and navigate to this key: *HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mozilla\Firefox\Extensions There you should see this program and its file path.

Question owner

1. Profile folder not showing it. 2. Neither is the Registry.

1. Profile folder not showing it. 2. Neither is the Registry.
cor-el
  • Top 10 Contributor
  • Moderator
17418 solutions 157373 answers

There are other locations where extensions can be dropped.

  • C:\Users\<user>\AppData\Roaming\mozilla\extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}
  • C:\Program Files (x86)\Mozilla Firefox\browser\extensions
There are other locations where extensions can be dropped. *C:\Users\<user>\AppData\Roaming\mozilla\extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384} *C:\Program Files (x86)\Mozilla Firefox\browser\extensions *https://developer.mozilla.org/en-US/Add-ons/Installing_extensions

Question owner

Finally! I've found the extension. Question: the {F32E7E42-9AFA-47CA-A0C4-D07EE651D404} folder should be deleted that corresponds to ArcadeParlor?

Finally! I've found the extension. Question: the {F32E7E42-9AFA-47CA-A0C4-D07EE651D404} folder should be deleted that corresponds to ArcadeParlor?

Modified by barsim

cor-el
  • Top 10 Contributor
  • Moderator
17418 solutions 157373 answers

Chosen Solution

Yes. You can delete the {F32E7E42-9AFA-47CA-A0C4-D07EE651D404} folder.
If the extension comes back then do a malware check.

Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

Yes. You can delete the {F32E7E42-9AFA-47CA-A0C4-D07EE651D404} folder.<br /> If the extension comes back then do a malware check. Do a malware check with several malware scanning programs on the Windows computer.<br> Please scan with all programs because each program detects different malware.<br> All these programs have free versions. Make sure that you update each program to get the latest version of their databases before doing a scan. *Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php *AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml *SuperAntispyware:<br>http://www.superantispyware.com/ *Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx *Windows Defender: Home Page:<br>http://www.microsoft.com/windows/products/winfamily/defender/default.mspx *Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html *Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan You can also do a check for a rootkit infection with TDSSKiller. *Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446 See also: *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
jscher2000
  • Top 10 Contributor
8637 solutions 70661 answers

For future reference, if needed, the extensions.json file is not in the extensions subfolder, it is in the top level of your profile folder.

For future reference, if needed, the extensions.json file is not in the extensions subfolder, it is in the top level of your profile folder.