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Firefox crashes

Posted

When I attempt to open Firefox, it immediately goes to the Mozilla crash reporter. I have run four different anti-virus/malware programs and nothing was found. I have uninstalled and reinstalled Firefox twice on my machine. It does not start in safe mode. Included will the be the crash IDs for the most recent crashes.

When I attempt to open Firefox, it immediately goes to the Mozilla crash reporter. I have run four different anti-virus/malware programs and nothing was found. I have uninstalled and reinstalled Firefox twice on my machine. It does not start in safe mode. Included will the be the crash IDs for the most recent crashes.

Chosen solution

That looks like a problem with an SQLite database file in the Firefox profile folder.

Try to create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem

Read this answer in context 3

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/33.0.1750.117 Safari/537.36

More Information

bp-a4893c14-5215-4ca6-9c64-5c0ea2140216
bp-b5e64c6c-5bed-4560-b7c9-2d1bf2140223
bp-23dfc5bb-6b09-48c7-858f-fc1f02140223

cor-el
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13081 solutions 119745 answers

Chosen Solution

That looks like a problem with an SQLite database file in the Firefox profile folder.

Try to create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem

That looks like a problem with an SQLite database file in the Firefox profile folder. Try to create a new profile as a test to check if your current profile is causing the problems. See "Creating a profile": *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Helpful Reply

Created a new profile and then followed the instructions on deleting certain files from my old profile, which I now have access to. I'm pretty sure it was something my son did while screwing around online. Looks like a password is needed to keep this from happening again. Thanks a lot for your help.

Created a new profile and then followed the instructions on deleting certain files from my old profile, which I now have access to. I'm pretty sure it was something my son did while screwing around online. Looks like a password is needed to keep this from happening again. Thanks a lot for your help.