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i don't have mozilla or firefox, so i don't know what this is all about or how /if it applies to me

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I got an email saying i should update my browser. i thought i'd get instructions. but it brought me to all this firefox and mozilla stuff. as far as i know i don't have either. should i ignore the email?

I got an email saying i should update my browser. i thought i'd get instructions. but it brought me to all this firefox and mozilla stuff. as far as i know i don't have either. should i ignore the email?

Chosen solution

hello dchervin, yes you should ignore such emails, those are not genuine and don't sent out by mozilla - they are probably scam and trying to trick you into downloading software that comes bundled with adwrae or other malicious stuff.

in any case, if you want to give the firefox browser a try, then please see https://www.mozilla.org/firefox for its official homepage ;-)

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Chosen Solution

hello dchervin, yes you should ignore such emails, those are not genuine and don't sent out by mozilla - they are probably scam and trying to trick you into downloading software that comes bundled with adwrae or other malicious stuff.

in any case, if you want to give the firefox browser a try, then please see https://www.mozilla.org/firefox for its official homepage ;-)