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Social API doesn't work for me

Posted

Social API buttons (FBchat) in aren't available since updating to FF Aurora 29. The sidebar is available!

Social API buttons (FBchat) in aren't available since updating to FF Aurora 29. The sidebar is available!

Chosen solution

The support article that covers "FBchat", How does Facebook Messenger for Firefox work?, probably needs to be updated for Firefox Aurora.

Firefox Aurora is a pre-beta test build, which means it's still a "work in progress". I'm not testing it myself. If you don't get a better answer from someone familiar with Aurora, here is a bug report I found on the Social API sidebar, in case it helps:

  • Bug 960198 - No obvious option to unhide SocialAPI sidebar

Here are the Aurora release notes, which link to more information about the new Firefox user interface:

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Shockwave Flash 12.0 r0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.7.148

Application

  • Firefox 29.0a2
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:29.0) Gecko/20100101 Firefox/29.0
  • Support URL: https://support.mozilla.org/1/firefox/29.0a2/WINNT/de/

Extensions

  • About config button 1.0 (aboutconfigbutton@firefox)
  • Adblock Plus 2.4.1 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Add to Search Bar 2.2 (add-to-searchbox@maltekraus.de)
  • Disable Anti-Adblock 3.1 ({d49a148e-817e-4025-bee3-5d541376de3b})
  • Feedly Notifier 2.7.2 (jid1-BOjn8b0IM7kH2w@jetpack)
  • Firefox OS 1.3 Simulator 7.0pre5dev.20131126 (fxos_1_3_simulator@mozilla.org)
  • Ghostery 5.1.0 (firefox@ghostery.com)
  • HTTPtoHTTPS 1.0.8.1 (jid0-ad08RZ08iNQBNTcg20ZWy84a73I@jetpack)
  • LastPass 3.0.12 (support@lastpass.com)
  • Pixlr Grabber 2.1.4 ({d47a9f51-8281-43fa-f450-f28ef8735e9a})
  • Restart application 1.2.1 ({c0af4d2f-2ce4-9471-49e2-1e5ca8a57dd2})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • User Agent Switcher 0.7.3 ({e968fc70-8f95-4ab9-9e79-304de2a71ee1})
  • What-about 3.0.2 (jid0-IPSuVKD0J7yL1cIBwQAdoHTCWmY@jetpack)
  • WOT 20131118 ({a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7})
  • YouTube Unblocker 0.5.4 (youtubeunblocker@unblocker.yt)
  • ADB Helper 0.2.1 (adbhelper@mozilla.org) (Inactive)
  • ChatZilla 0.9.90.1 ({59c81df5-4b7a-477b-912d-4e0fdf64e5f2}) (Inactive)
  • DVDVideoSoft YouTube MP3 and Video Download 4.4.4.1127 ({ACAA314B-EEBA-48e4-AD47-84E31C44796C}) (Inactive)
  • FindBar Tweak 1.4.18 (fbt@quicksaver) (Inactive)
  • Firefox OS Simulator 4.0.1 (r2d2b2g@mozilla.org) (Inactive)
  • Forecastfox 2.2.2 ({0538E3E3-7E9B-4d49-8831-A227C80A7AD3}) (Inactive)
  • GMX MailCheck 2.9 (toolbar@gmx.net) (Inactive)
  • iMacros for Firefox 8.6.0 ({81BF1D23-5F17-408D-AC6B-BD6DF7CAF670}) (Inactive)
  • Lightbeam 1.0.8 (jid1-F9UJ2thwoAm5gQ@jetpack) (Inactive)
  • NoScript 2.6.8.13 ({73a6fe31-595d-460b-a920-fcc0f8843232}) (Inactive)
  • Sitzungs-Manager 0.8.0.8 ({1280606b-2510-4fe0-97ef-9b5a22eafe30}) (Inactive)
  • Text to Voice 1.10 (text2voice@vik.josh) (Inactive)
  • Update Scanner 3.1.12 ({c07d1a49-9894-49ff-a594-38960ede8fb9}) (Inactive)
  • Web Developer 1.2.5 ({c45c406e-ab73-11d8-be73-000a95be3b12}) (Inactive)
  • X-notifier 3.3.12 ({37fa1426-b82d-11db-8314-0800200c9a66}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics 3000
  • adapterDescription2:
  • adapterDeviceID: 0x0116
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16492
  • driverDate: 6-27-2013
  • driverDate2:
  • driverVersion: 9.17.10.3223
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 3000 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind: True
  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 6
  • browser.search.useDBForOrder: True
  • browser.sessionstore.max_tabs_undo: 15
  • browser.sessionstore.privacy_level: 2
  • browser.sessionstore.restore_on_demand: False
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140209004002
  • browser.startup.homepage: about:home
  • browser.startup.homepage_override.buildID: 20140209004002
  • browser.startup.homepage_override.mstone: 29.0a2
  • browser.tabs.autoHide: False
  • dom.ipc.plugins.enabled.npietab2.dll: True
  • dom.mozApps.maxLocalId: 1002
  • dom.mozApps.used: True
  • dom.mozTCPSocket.enabled: True
  • extensions.lastAppVersion: 29.0a2
  • font.internaluseonly.changed: True
  • gfx.direct3d.last_used_feature_level_idx: 0
  • network.cookie.lifetimePolicy: 2
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1392047262
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.sanitizeOnShutdown: True
  • security.enable_ssl3: True
  • security.enable_tls: True
  • social.enabled: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1390233133

Misc

  • User JS: Yes
  • Accessibility: No
AliceWyman
  • Moderator
240 solutions 2597 answers

Chosen Solution

The support article that covers "FBchat", How does Facebook Messenger for Firefox work?, probably needs to be updated for Firefox Aurora.

Firefox Aurora is a pre-beta test build, which means it's still a "work in progress". I'm not testing it myself. If you don't get a better answer from someone familiar with Aurora, here is a bug report I found on the Social API sidebar, in case it helps:

  • Bug 960198 - No obvious option to unhide SocialAPI sidebar

Here are the Aurora release notes, which link to more information about the new Firefox user interface:

The support article that covers "FBchat", [[How does Facebook Messenger for Firefox work?]], probably needs to be updated for Firefox Aurora. [http://www.mozilla.org/firefox/aurora/ Firefox Aurora] is a pre-beta test build, which means it's still a "work in progress". I'm not testing it myself. If you don't get a better answer from someone familiar with Aurora, here is a bug report I found on the Social API sidebar, in case it helps: *[https://bugzilla.mozilla.org/show_bug.cgi?id=960198 Bug 960198] - No obvious option to unhide SocialAPI sidebar Here are the Aurora release notes, which link to more information about the new Firefox user interface: *http://www.mozilla.org/firefox/29.0a2/auroranotes/