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Firefox no longer installed, but I did not uninstall it.

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by FredMcD

veery715
veery715
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I started my XP machine today and Firefox was gone. No sign of it, no Mozilla folder, not listed in add/remove programs. I have no idea what happened to it. I can download and reinstall, but want to know how it got removed.

I started my XP machine today and Firefox was gone. No sign of it, no Mozilla folder, not listed in add/remove programs. I have no idea what happened to it. I can download and reinstall, but want to know how it got removed.

All Replies (2)

guigs
guigs
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In Windows XP this does not exist in the OS. Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

FredMcD
FredMcD
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Have you checked your Recycle Bin? If it is there you can check what time it was removed. Did you have any backup files not in the Firefox folder? Are they still there?