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Firefox and a Linksys router

  • 4 replies
  • 1 has this problem
  • 21 views
  • Last reply by stevensj5

stevensj5
stevensj5

I run a bed and breakfast. I have a Linksys router (EA6200). Through the Linksys support, I have found solutions to help the sign in page appear for my guests in IE and Google Chrome. Unfortunately, it still doesn't load in Firefox.

I want this to work just like when you go into a coffee shop or a fast food restaurant with WiFi. I don't want to be telling guests that they must do this or that unless it is really simple to do.

Any reason why this doesn't work in Firefox and how to correct it?

I run a bed and breakfast. I have a Linksys router (EA6200). Through the Linksys support, I have found solutions to help the sign in page appear for my guests in IE and Google Chrome. Unfortunately, it still doesn't load in Firefox. I want this to work just like when you go into a coffee shop or a fast food restaurant with WiFi. I don't want to be telling guests that they must do this or that unless it is really simple to do. Any reason why this doesn't work in Firefox and how to correct it?

Chosen solution

jsher2000, you are brilliant, but I guess you've heard that before. The bypassing cache (Ctrl + Shift + R) didn't work, but putting in another URL worked like a charm.

PROBLEM SOLVED!

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All Replies (4)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor

Sometimes, because Firefox is very tenacious in holding on to cached pages, simply starting Firefox with the home page doesn't trigger the router login page. Instead, the user may need to request an address that they don't normally visit, or run a search from the search bar. Alternately, they could try a reload that bypasses the cache.

  • Windows: Ctrl+Shift+r
  • Mac: Command+Shift+r
  • Linux: Ctrl+Shift+r

I don't have a good way to test what is going to be simplest or best in your case. Can you experiment a bit and see whether any of that helps?

stevensj5
stevensj5 Question owner

Thanks for the answer. Unfortunately, it didn't work.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor

Hi stevensj5, none of those worked: reload bypassing cache, going to a new site not visited before, or running a search from the search bar?

I wonder whether part of the problem is HTTPS. If you request a regular HTTP page does the router intercept it?

stevensj5
stevensj5 Question owner

Chosen Solution

jsher2000, you are brilliant, but I guess you've heard that before. The bypassing cache (Ctrl + Shift + R) didn't work, but putting in another URL worked like a charm.

PROBLEM SOLVED!