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Firefox crashes

  • 1 reply
  • 1 has this problem
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  • Last reply by cor-el

ilango
ilango
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Firefox crashes frequently, and google chrome also crash.plese give me solution

Firefox crashes frequently, and google chrome also crash.plese give me solution

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See:

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.