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Can't upload photos to facebook album, works on Opera


Within the past couple of days when trying to upload photos to Facebook using the 'photos' when clicking '+Upload Photos' the screen comes up to select the photos however it's blank and my cpu usage goes to 100%. In troubleshooting I've done the following:

Cleared cookies and cache - no change Loaded FF in safe mode - no change Tried another profile - no change

I loaded up Opera, and have no issues uploading photos

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.2 r202
  • Next Generation Java Plug-in 10.45.2 for Mozilla browsers
  • The Adobe Reader plugin is used to enable viewing of PDF and FDF files from within the browser.
  • will start external gxine media player for embedded media streams
  • mplayerplug-in 3.55Video Player Plug-in for QuickTime, RealPlayer and Windows Media Player streams using MPlayer JavaScript Enabled and Using GTK2 Widgets


  • Firefox 26.0
  • User Agent: Mozilla/5.0 (X11; Linux i686; rv:26.0) Gecko/20100101 Firefox/26.0
  • Support URL: https://support.mozilla.org/1/firefox/26.0/Linux/en-US/


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  • Element Hiding Helper for Adblock Plus 1.2.3 (elemhidehelper@adblockplus.org)
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  • Pastebin 3.0 (pastebin.com@gmail.com)
  • PDF Download ({37E4D8EA-8BDA-4831-8EA1-89053939A250})
  • Restartless Restart 9 (restartless.restart@erikvold.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Web Search Pro 3.0.7 ({8B8A525A-CFCA-44cf-81C3-3969E6CB96E0})
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  • Flashblock 1.5.17 ({3d7eb24f-2740-49df-8937-200b1cc08f8a}) (Inactive)
  • Novell Moonlight (moonlight@novell.com) (Inactive)


  • incrementalGCEnabled: True


  • adapterDescription: Mesa Project -- Software Rasterizer
  • adapterDeviceID: Software Rasterizer
  • adapterDrivers:
  • adapterRAM:
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  • driverDate:
  • driverVersion: 2.1 Mesa 7.8.1
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  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'<Anything with EXT_texture_from_pixmap support>']
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  • windowLayerManagerRemote: False
  • windowLayerManagerType: Basic

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.importBookmarksHTML: False
  • browser.places.smartBookmarksVersion: 4
  • browser.search.useDBForOrder: True
  • browser.sessionstore.upgradeBackup.latestBuildID: 20131205075310
  • browser.startup.homepage: http://www.refdesk.com/
  • browser.startup.homepage_override.buildID: 20131205075310
  • browser.startup.homepage_override.mstone: 26.0
  • browser.tabs.insertRelatedAfterCurrent: False
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  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 26.0
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  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1389290681
  • places.history.expiration.transient_current_max_pages: 53063
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  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.clearOnShutdown.cookies: False
  • privacy.clearOnShutdown.downloads: False
  • privacy.clearOnShutdown.formdata: False
  • privacy.clearOnShutdown.history: False
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  • privacy.sanitize.timeSpan: 0
  • security.default_personal_cert: Select Automatically
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  • security.disable_button.openDeviceManager: False
  • security.mixed_content.block_active_content: False
  • security.OCSP.disable_button.managecrl: False
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1388707752


  • User JS: No
  • Accessibility: No

Helpful Reply

I forgot to add that I have no problems uploading to sites such as Flicker. Also, uploading images directly to a Facebook page works. The attached screenshot is what I see whenever I click on 'upload photos' in the album creation area of a Facebook page.

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Question owner

And this continues. I've gone so far as to make a brand new profile with no extensions installed. Still have the same issue. I have no problems at all when using Opera however I really prefer using Fire Fox because of its ease of use.

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