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Need help removing an extension

  • 2 replies
  • 4 have this problem
  • 10 views
  • Last reply by FrodeW

FrodeW
FrodeW
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I should like to remove an extension called Paragon Software Popup Translation 1.0. This extension does not have a remove button only an enable/disable button. I can disable the extension but I should like to remove it from the Firefox extension list without being forced to do a Reset Firefox. I have tried to remove it manually by looking in the Profiles/Extensions directory. However, the extension is not be found there. There I only find the seven other extensions I have and that I want to keep. The Paragon Software extension is nowhere to be found. I have also looked in the Profile directory but I cannot find anything in there which looks like being connected with this extension. Are there other places on my Mac where Firefox extensions are kept? Or do anybody know of how to get rid of pests like this.

I should like to remove an extension called Paragon Software Popup Translation 1.0. This extension does not have a remove button only an enable/disable button. I can disable the extension but I should like to remove it from the Firefox extension list without being forced to do a Reset Firefox. I have tried to remove it manually by looking in the Profiles/Extensions directory. However, the extension is not be found there. There I only find the seven other extensions I have and that I want to keep. The Paragon Software extension is nowhere to be found. I have also looked in the Profile directory but I cannot find anything in there which looks like being connected with this extension. Are there other places on my Mac where Firefox extensions are kept? Or do anybody know of how to get rid of pests like this.

Chosen solution

Hello FrodeW, extensions that only have a disable button are installed by other software on your computer.

Check which software install the specific extension and disable or uninstall them from the setting of that program.

see for your mac in :

  • /Library/Application Support/<vendor>/Extensions/<appid>/

or

  • ~/Library/Application Support/<vendor>/Extensions/<appid>/

see for more info : https://developer.mozilla.org/en-US/Add-ons/Installing_extensions?redirectlocale=en-US&redirectslug=Installing_extensions


thank you

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All Replies (2)

ideato
ideato
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Chosen Solution

Hello FrodeW, extensions that only have a disable button are installed by other software on your computer.

Check which software install the specific extension and disable or uninstall them from the setting of that program.

see for your mac in :

  • /Library/Application Support/<vendor>/Extensions/<appid>/

or

  • ~/Library/Application Support/<vendor>/Extensions/<appid>/

see for more info : https://developer.mozilla.org/en-US/Add-ons/Installing_extensions?redirectlocale=en-US&redirectslug=Installing_extensions


thank you

FrodeW
FrodeW Question owner
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Many thanks for the quick reply. The popup extension was in the directory: ~/Library/Application Support/Mozilla/Extensions/{ec8030f7-c20a-464f-9b0e-13a3a9e97384} Here I found the file: Paragon_Software_Popup_Translation@penreader.com This solved the issue. Again many thanks. FrodeW