X
Tap here to go to the mobile version of the site.

Support Forum

This thread was closed and archived. Please ask a new question if you need help.

On first boot of system, I start firefox, about 20 seconds later it turns itself off. There is no crash report generated

Posted

duplicate of https://support.mozilla.org/en-US/questions/981517 - locking

It happens every time at first boot of system. I open Speedfan and then Firefox. Even if I don't open Speedfan, 20 or so seconds later Firefox shuts down. No crash report is generated. I have already tried a clean uninstall and reinstall. After the first crash it works fine on second restart.

''duplicate of https://support.mozilla.org/en-US/questions/981517 - locking'' It happens every time at first boot of system. I open Speedfan and then Firefox. Even if I don't open Speedfan, 20 or so seconds later Firefox shuts down. No crash report is generated. I have already tried a clean uninstall and reinstall. After the first crash it works fine on second restart.

Modified by the-edmeister

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.9 r900
  • VLC media player Web Plugin 2.1.0
  • Next Generation Java Plug-in 10.45.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • iTunes Detector Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.05
  • 5.1.20913.0
  • GEPlugin
  • Google Update
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

Application

  • Firefox 26.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:26.0) Gecko/20100101 Firefox/26.0
  • Support URL: https://support.mozilla.org/1/firefox/26.0/WINNT/en-US/

Extensions

  • Ads Removal 1.0.0 (adsremoval@adsremoval.net)
  • avast! Online Security 9.0.2006.53 (wrc@avast.com)
  • Easy Youtube Video Downloader Express 7.17 ({b9acf540-acba-11e1-8ccb-001fd0e08bd4})
  • Flash Video Downloader 4.0.8 (artur.dubovoy@gmail.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Universal Downloader 25.5.1 ({9051303c-7e41-4311-a783-d6fe5ef2832d})
  • Video Downloader professional 1.97.33 (ffext_basicvideoext@startpage24)
  • Xmarks 4.2.1 (foxmarks@kei.com)
  • YouTube Video and Audio Downloader 0.3.2 (feca4b87-3be4-43da-a1b1-137c24220968@jetpack)
  • Freemake Video Converter Plugin 1.0.0 (fmconverter@gmail.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: AMD Radeon HD 6800 Series
  • adapterDescription2:
  • adapterDeviceID: 0x6738
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 1024
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 10-29-2013
  • driverDate2:
  • driverVersion: 13.250.18.0
  • driverVersion2:
  • info: {u'AzureContentBackend': u'direct2d', u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (AMD Radeon HD 6800 Series Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.sessionstore.max_tabs_undo: 0
  • browser.sessionstore.max_windows_undo: 0
  • browser.sessionstore.resume_from_crash: False
  • browser.sessionstore.upgradeBackup.latestBuildID: 20131205075310
  • browser.startup.homepage: http://www.ustart.org/
  • browser.startup.homepage_override.buildID: 20131205075310
  • browser.startup.homepage_override.mstone: 26.0
  • browser.tabs.warnOnOpen: False
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 26.0
  • gfx.direct3d.last_used_feature_level_idx: 0
  • keyword.url: http://search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&ilc=12&type=114576&p=
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1388075145
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1386862463

Misc

  • User JS: No
  • Accessibility: No
iamjayakumars 489 solutions 5951 answers
Create a new profile as a test to check if your current profile is causing the problems. See "Creating a profile": *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues Profile Backup and Restore *http://kb.mozillazine.org/Profile_backup *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox