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Why won't Mozilla acknowledge and fix the Adobe Flash video problem?

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  • Last reply by palatino

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Here below my comment, I also quote another user, representative of hundreds of others, who has gone around the Merry-Go-Round of Mozilla denial concerning the known incompatibility of FF with any Flash version past 10. This problem has gone on for years and still no fix from Mozilla.

All other applications work with Flash 11+ -- but at the cost of not being to view a YouTube or other Flash video without stuttering and stalling that makes the video unwatchable.

We should not have to choose between general web functionality, and video functionality. Mozilla needs to quit developing surplus bells and whistles and solve the primary problem of Flash incompatibility. It's too bad Adobe is being so uncooperative, but nonetheless, it is Mozilla's problem to fix -- or force thousands of users to throw up their hands and quit Firefox for some other browser that works.

Ronz8in 0 solutions 1 answers Posted 10/10/13 2:37 PM

This is PATHETIC. NONE OF THESE "SOLUTIONS" WORKS TO SOLVE THE PROBLEM!!!

There is obviously something wrong with FF + Flash because videos play absolutely smoothly in Chrome and IE. ABSOLUTELY smoothly without ANY programmer-level tweaking.

WHY oh WHY can't Firefox and Adobe get this fixed? This has been a problem for YEARS and THOUSANDS of posts and complains without any meaningful resolution.

Truly, we are in the Dark Ages of Software.

Modified October 10, 2013 2:38:31 PM PDT by Ronz8in

Here below my comment, I also quote another user, representative of hundreds of others, who has gone around the Merry-Go-Round of Mozilla denial concerning the known incompatibility of FF with any Flash version past 10. This problem has gone on for years and still no fix from Mozilla. All other applications work with Flash 11+ -- but at the cost of not being to view a YouTube or other Flash video without stuttering and stalling that makes the video unwatchable. We should not have to choose between general web functionality, and video functionality. Mozilla needs to quit developing surplus bells and whistles and solve the primary problem of Flash incompatibility. It's too bad Adobe is being so uncooperative, but nonetheless, it is Mozilla's problem to fix -- or force thousands of users to throw up their hands and quit Firefox for some other browser that works. Ronz8in 0 solutions 1 answers Posted 10/10/13 2:37 PM This is PATHETIC. NONE OF THESE "SOLUTIONS" WORKS TO SOLVE THE PROBLEM!!! There is obviously something wrong with FF + Flash because videos play absolutely smoothly in Chrome and IE. ABSOLUTELY smoothly without ANY programmer-level tweaking. WHY oh WHY can't Firefox and Adobe get this fixed? This has been a problem for YEARS and THOUSANDS of posts and complains without any meaningful resolution. Truly, we are in the Dark Ages of Software. Modified October 10, 2013 2:38:31 PM PDT by Ronz8in

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The Adobe Flash Plugin has been buggy ever since they released 11.3 on Windows.

Note that Flash for IE and Chrome are not the same as IE uses a ActiveX version and Chrome comes with its own Pepper-based Flash Player plugin.

Modified by James (doing minimal support dowdays)

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Thanks for the added information, but that doesn't alter the fact that Firefox is seriously crippled -- that is to say, useless -- as a medium for web video. I don't know whether the assertion that Flash 11.3 is "buggy" and it is Adobe's fault is more true, than to say that Firefox 20+ is "buggy" with regard to Flash 11.3. It seems both developer teams are pointing in the other direction to claim "It's their fault, not ours" and using that as an excuse not to fix the problem.

Since it is unlikely that the complaints of Firefox users is going to move Adobe to "fix" Flash, it seems to me much clearer that it is the obligation of Mozilla to fix Firefox so that it works with Flash.

Again, this problem has gone on for sufficient years, anyone would conclude that Mozilla should have fixed it by now.

What is even more annoying, is the way that Mozilla representatives who should know better, send people who report this problem and quite reasonably ask for a solution, off on 15 dozen different kinds of fools' errands for "solutions" that don't address the problem that anyone with any experience realizes is a basic conflict between Flash 11 and any FF version much beyond 18 or so.

There needs to be a consolidation of all the many different threads addressing this problem with a top-level advisory that all the proffered sub-fixes (blaming this or that setting or plug-in) is really NOT going to solve the fundamental Flash-Firefox video incompatibility.

We FF users are left with the unacceptable choice of abandoning access to Flash videos if we want to continue using FF for all its other capabilities and special features -- or we have to constantly be uninstalling Flash 11, installing Flash 10, watch our videos, then uninstall Flash 10 and reinstall Flash 11 to do anything else.

This is ridiculous. When is Mozilla going to acknowledge and fix this problem?