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URLs are not being recognized inside PDF

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  • 3 have this problem
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  • Last reply by cor-el

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URL links inside a PDF that I've created in InDesign CS5 are not being recognized. I have email and website URLs embedded inside a PDF that was created in InDesign. These links are being recognized and I can click on them in Chrome, Opera, IE or Safari on the Mac. Eg, hovering over the mailto or http URLs the cursor turns to a hand and the links are clickable. Firefox is the only browser that does not recognize ANY links in the PDF. The cursor doesn't change to a hand instead it just remains as the standard text insertion cursor. The links are not clickable.

Firefox 26.0 Adobe Reader plugin 11.0.4.63 (latest as of today)

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Does using PDF.js (internal viewer) help?

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Current Firefox versions have enabled a built-in PDF Viewer that doesn't have all features that other PDF readers like the Adobe Reader have or may not function properly otherwise.

You can change the action for Portable Document Format (PDF) from Preview in Firefox to use another application like the Adobe Reader or set to Always Ask in "Firefox > Options/Preferences > Applications".

You can set the pdfjs.disabled pref to true on the about:config page to disable the build-in PDF viewer.

You can check the value of the plugin.disable_full_page_plugin_for_types pref on the about:config page and remove the application/pdf part if present or reset the pref to the default via the right-click context menu if you want to display PDF documents in Firefox with another application (i.e. not the built-in PDF Viewer).

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Please do not comment in bug reports: https://bugzilla.mozilla.org/page.cgi?id=etiquette.html