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error code

  • 1 reply
  • 16 have this problem
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  • Last reply by cor-el

Chris2521
Chris2521
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I keep getting this connection is Untrusted. You have asked Firefox to connect securely to www.2kgames.com, but we can't confirm that your connection is secure.

Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.

www.2kgames.com uses an invalid security certificate. The certificate is not trusted because no issuer chain was provided. (Error code: sec_error_unknown_issuer)

I have read post where people will say allow it or bypass it. But it doesnt show anything like that all it shows it get me out of here.

I keep getting this connection is Untrusted. You have asked Firefox to connect securely to www.2kgames.com, but we can't confirm that your connection is secure. Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified. www.2kgames.com uses an invalid security certificate. The certificate is not trusted because no issuer chain was provided. (Error code: sec_error_unknown_issuer) I have read post where people will say allow it or bypass it. But it doesnt show anything like that all it shows it get me out of here.

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cor-el
cor-el
  • Moderator
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This server doesn't send a required intermediate certificate.

  • VeriSign Class 3 Secure Server CA - G2

You can find this intermediate certificate on this VeriSign web page:

Copy the base64 encoded certificate text that starts with "-----BEGIN CERTIFICATE-----" and ends with "-----END CERTIFICATE-----" to the clipboard after having selected the full text with the mouse.
Open a plain text editor like Notepad and paste the certificate text of the intermediate certificate that you have placed on the clipboard in the editing area.
Use "Save File as" and set the File type to "All files" and save the certificate text to a .cer file.
Select "All files" when saving the file to avoid getting a hidden .txt file extension (.cer.txt) appended.
Import the saved certificate in the Firefox Certificate Manager.

  • Tools > Options > Advanced > Certificates/Encryption: View Certificates > Authorities > Import

Do not set any trust bits when prompted as those are only required for root certificates and should never be set for a intermediate certificate like this one.