Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

Can't get the "Complete action using" choice back


When using Firefox mobile it used to ask "Complete action using" and then give a choice of Firefox or Google Play when I tried to open certain files. When one made the choice it would also give the choice of "just once" or "always". I accidentally opted for "always" the last time now it does it automatically whether I want to or not. I have tried to reset by clearing the apps defaults, by resetting all apps preferences from within android apps settings and by clearing Firefox's privacy settings. Still no joy, I have even reinstalled the Firefox app but even though I uninstalled first these settings seem to have been retained in android somewhere. Does anyone know how I can delete the file type associations so that I get the original choice again?

Post a Reply

Additional System Details


  • User Agent: Mozilla/5.0 (Android; Mobile; rv:26.0) Gecko/26.0 Firefox/26.0

More Information

  • Top 10 Contributor
  • Administrator
  • Moderator
122 solutions 1459 answers

Hi, Unfortunately at the moment, there is not an option to reset Firefox for Android, however to reset the dialogue, if there not alot of bookmarks, phillip has a nice answer to this from a previous question: [questions/975510]

First! Back up the user profile date by creating a Sync account, then adding the sync account once more it has been reinstalled. Another user suggested in the past this add-on to manually copy the profile. It is available for the Android and it is called [Copy Profile]

Hope this helps

Modified by guigs2

Was this helpful to you? 0

Question owner

Thanks for the reply but the link to Phillips article is not working! Can you suppply the correct link so I can see in more detail what you mean? As I am currently not quite sure, thanks.

Was this helpful to you? 0
  • Top 25 Contributor
  • Moderator
251 solutions 3015 answers

Sounds like Rachel had a hiccup giving you the answer; here's the link: https://support.mozilla.org/questions/975510

Was this helpful to you? 0

Question owner

I tried clearing the data and the cache as well but to no avail. I have decided to uninstall Firefox and use Dolphin instead. It had another problem as well. I like to have MSN as my homepage and it would not update i.e. it kept displaying the MSN homepage from the date that I first installed Firefox no matter what I did. So am trying Dolphin and first impressions are good. Shame because I use Firefox on my desktop and liked the ability to Sync the two.

Was this helpful to you? 1
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.