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How am I supposed to upgrade when all directions are in Chinese?

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I am trying to upgrade firefox but i keep getting Chinese language. I found an article that told what steps to use to clear cache and cookies. But that does not help because the firefox button has all extensions in Chinese! THis is VERY frustrating!

I am trying to upgrade firefox but i keep getting Chinese language. I found an article that told what steps to use to clear cache and cookies. But that does not help because the firefox button has all extensions in Chinese! THis is VERY frustrating!

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.9 r900
  • Next Generation Java Plug-in 10.45.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Update
  • 5.1.20913.0
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.4.144
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.8
  • GEPlugin
  • Picasa plugin
  • DYMO Label Framework Plugin
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:9.0.1) Gecko/20100101 Firefox/9.0.1

More Information

Tyler Downer
  • Top 25 Contributor
  • Moderator
1530 solutions 10669 answers

Please go to www.getfirefox.com and simply download and install Firefox 25.0.1. Thanks!

Please go to www.getfirefox.com and simply download and install Firefox 25.0.1. Thanks!

Question owner

EVERYTHING was in CHINESE. I know I needed to download and install. Turn every character to CHINESE on your computer and then try doing what you told me. Your reply is NOT helpful is it??! Somehow, some webpage finally cooperated in ENGLISH. So that is how my problem was solved.

EVERYTHING was in CHINESE. I know I needed to download and install. Turn every character to CHINESE on your computer and then try doing what you told me. Your reply is NOT helpful is it??! Somehow, some webpage finally cooperated in ENGLISH. So that is how my problem was solved.
cor-el
  • Top 10 Contributor
  • Moderator
17479 solutions 157955 answers

You can find the full version of the latest Firefox 25.0.1 release in all languages and for all Operating Systems here:

Maybe also check the connection settings.

See "Firefox connection settings":

You can find the full version of the latest Firefox 25.0.1 release in all languages and for all Operating Systems here: *http://www.mozilla.org/en-US/firefox/all.html Maybe also check the connection settings. *Tools > Options > Advanced > Network : Connection > Settings *https://support.mozilla.org/kb/Options+window+-+Advanced+panel See "Firefox connection settings": *https://support.mozilla.org/kb/Firefox+cannot+load+websites+but+other+programs+can