Crash ID: bp-4e8583d2-dfd6-4d37-b6ac-c121c2130616, Crash ID: bp-b61aa3cd-0f90-44ca-926a-627d62130515, Crash ID: bp-aed73be0-2186-424c-85d4-9d1ec2130515, Crash ID: bp-2cbe64b3-aaab-444c-bcb9-d8d5d2130507, Crash ID: bp-79e904a0-b2d4-4c7d-ab0b-c2faa2130503
Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 188.8.131.5264 Application Timestamp: 5282f204 Fault Module Name: psupport.dll Fault Module Version: 0.0.0.0 Fault Module Timestamp: 5251653c Exception Code: c0000005 Exception Offset: 0000dced OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1057 Additional Information 1: 847e Additional Information 2: 847e3e131b46d475ce8c38ba04a53ecc Additional Information 3: 2f7c Additional Information 4: 2f7c1122b517dc1fb9cc9c0786b4e3ad
Read our privacy statement online:
If the online privacy statement is not available, please read our privacy statement offline:
plis any help
Additional System Details
- User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/31.0.1650.57 Safari/537.36
Looks like a problem with a DivX plugin (npdivx32.dll)
so what should i do my firefox still crash, cause my firefox not response, i did manualy Finding your profile without opening Firefox , Delete the pluginreg.dat file done, open firefox still crash
sorry my mistake, now my firefox was able to work, thx to solve my problem
I am glad to hear that your problem has been resolved.
If you have not already, please mark this thread as solved by marking the solution.
This will help other users experiencing similar problems find help faster and more efficiently.
I hope you continue using our products and thank you for contacting Mozilla Support.