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Mozilla Firefox closes on signing in

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

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The browser crashes whenever I try signing in to a website. Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	plugin-container.exe
 Application Version:	41.0.2.5765
 Application Timestamp:	561ef9f1
 Fault Module Name:	mozglue.dll
 Fault Module Version:	41.0.2.5765
 Fault Module Timestamp:	561ee53f
 Exception Code:	80000003
 Exception Offset:	0000ec91
 OS Version:	6.1.7600.2.0.0.256.1
 Locale ID:	1033
 Additional Information 1:	0a9e
 Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
 Additional Information 3:	0a9e
 Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

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 http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

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 C:\Windows\system32\en-US\erofflps.txt

Please provide information for fixing it

All Replies (1)

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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29