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Video controls do not show

Posted

Whenever i play a video, whether quicktime or html5, there are no video controls (play, pause etc). On trailers.apple.com, I can get the video controls to show up if click inspect element but then there's no video. I have tried reinstalling firefox, vlc, quicktime, flash, with no success. I'm using Winx64 fully patched.

Whenever i play a video, whether quicktime or html5, there are no video controls (play, pause etc). On trailers.apple.com, I can get the video controls to show up if click inspect element but then there's no video. I have tried reinstalling firefox, vlc, quicktime, flash, with no success. I'm using Winx64 fully patched.

Additional System Details

Installed Plug-ins

  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.05
  • GEPlugin
  • Picasa plugin

Application

  • Firefox 25.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:25.0) Gecko/20100101 Firefox/25.0
  • Support URL: https://support.mozilla.org/1/firefox/25.0.1/WINNT/en-US/

Extensions

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Adobe Acrobat - Create PDF 1.0 (web2pdfextension@web2pdf.adobedotcom) (Inactive)
  • Logitech SetPoint 6.5 ({F003DA68-8256-4b37-A6C4-350FA04494DF}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: AMD Radeon HD 6800 Series
  • adapterDescription2: Intel(R) HD Graphics 3000
  • adapterDeviceID: 0x6738
  • adapterDeviceID2: 0x0122
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
  • adapterRAM: 1024
  • adapterRAM2: Unknown
  • adapterVendorID: 0x1002
  • adapterVendorID2: 0x8086
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 3-28-2013
  • driverDate2: 12-12-2012
  • driverVersion: 12.104.0.0
  • driverVersion2: 9.17.10.2932
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (AMD Radeon HD 6800 Series Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.sessionstore.upgradeBackup.latestBuildID: 20131112160018
  • browser.startup.homepage_override.buildID: 20131112160018
  • browser.startup.homepage_override.mstone: 25.0.1
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 25.0.1
  • gfx.direct3d.last_used_feature_level_idx: 0
  • network.cookie.prefsMigrated: True
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.flash: 0
  • plugin.state.java: 0
  • plugin.state.npctrl: 0
  • plugin.state.npdeployjava: 0
  • plugin.state.npmeetingjoinpluginoc: 0
  • plugin.state.npqtplugin: 2
  • plugin.state.npspwrap: 0
  • plugin.state.npuplaypc: 0
  • plugin.state.npuplaypchub: 0
  • privacy.sanitize.migrateFx3Prefs: True

Misc

  • User JS: No
  • Accessibility: No
culicidae 0 solutions 3 answers

I've filed a bug report about the issue. https://bugzilla.mozilla.org/show_bug.cgi?id=965614

I've filed a bug report about the issue. https://bugzilla.mozilla.org/show_bug.cgi?id=965614
guigs 1072 solutions 11697 answers

Ok, so Patrick has helped me find two bugs that are relevant to this issue. The developers are working on this issue:

Ok, so Patrick has helped me find two bugs that are relevant to this issue. The developers are working on this issue: *[https://bugzilla.mozilla.org/show_bug.cgi?id=928379] *[https://bugzilla.mozilla.org/show_bug.cgi?id=713608]
guigs 1072 solutions 11697 answers

Thank you for filing a bug on this [culicidae] It was marked as a duplicate and can be followed here https://bugzilla.mozilla.org/show_bug.cgi?id=928379

Thank you for filing a bug on this [culicidae] It was marked as a duplicate and can be followed here [https://bugzilla.mozilla.org/show_bug.cgi?id=928379]

Modified by guigs