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Video Download Helper doesn't open downloads in iTunes.

Posted

The files that are downloaded with the video download helper add-on are mpeg. I wanted them to be mp4 files. When I try to open the downloaded files with iTunes, nothing happens. They will only open with Quick Time.

The files that are downloaded with the video download helper add-on are mpeg. I wanted them to be mp4 files. When I try to open the downloaded files with iTunes, nothing happens. They will only open with Quick Time.

Additional System Details

Installed Plug-ins

  • Provides communication between running browsers and Sheep Systems bookmarks management applications.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Provides information about the default web browser
  • Shockwave Flash 11.9 r900
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • LastPass Plugin
  • Dashlane plugin
  • iPhoto6
  • Amazon MP3 Downloader Plugin 1.0.17
  • 5.1.10411.0
  • Picasa plugin.

Application

  • Firefox 25.0.1
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:25.0) Gecko/20100101 Firefox/25.0
  • Support URL: https://support.mozilla.org/1/firefox/25.0.1/Darwin/en-US/

Extensions

  • Adblock Plus 2.4 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Bookmark Duplicate Detector 1.0.7 ({ba243cb0-b824-4a26-9418-73ee795d9b9d})
  • DownloadHelper 4.9.21 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • Evernote Web Clipper 5.9.0 ({E0B8C461-F8FB-49b4-8373-FE32E9252800})
  • JS Deminifier 1.0.8 (jsdeminifier@murphy.ben.name)
  • Open Profile Folder 1.3.3 ({a756d17a-5a4c-4417-813c-c8cd0151e486})
  • Pocket 3.0.4 (isreaditlater@ideashower.com)
  • Searchme 1.7 (searchme@mybrowserbar.com)
  • Session Manager 0.8.0.8 ({1280606b-2510-4fe0-97ef-9b5a22eafe30})
  • Social Fixer 6.751 (socialfixer@mattkruse.com)
  • Test Pilot 1.2.2 (testpilot@labs.mozilla.com)
  • Toolbar Buttons 1.0 ({03B08592-E5B4-45ff-A0BE-C1D975458688})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Xmarks 4.2.3 (foxmarks@kei.com)
  • YesScript 1.9.1 (yesscript@userstyles.org)
  • YouTube mp3 1.0.4 (info@youtube-mp3.org)
  • LastPass 3.0.10 (support@lastpass.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x a26
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x8086
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasBackend': u'quartz', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'quartz', u'AzureSkiaAccelerated': 0}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Intel Inc. -- Intel HD Graphics 5000 OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

Modified Preferences

  • accessibility.typeaheadfind: True
  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.display.show_image_placeholders: False
  • browser.history_expire_days.mirror: 180
  • browser.places.smartBookmarksVersion: 4
  • browser.sessionstore.upgradeBackup.latestBuildID: 20131112160018
  • browser.startup.homepage: http://www.google.com/ig
  • browser.startup.homepage_override.buildID: 20131112160018
  • browser.startup.homepage_override.mstone: 25.0.1
  • browser.tabs.animate: False
  • dom.max_script_run_time: 0
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 25.0.1
  • font.minimum-size.x-western: 16
  • font.size.fixed.x-western: 18
  • font.size.variable.x-western: 20
  • keyword.URL: http://search.yahoo.com/search?fr=spigot-adr-ffmac&ei=utf-8&ilc=12&type=951283&p=
  • network.cookie.prefsMigrated: True
  • network.dns.disableIPv6: True
  • network.http.pipelining: True
  • network.http.pipelining.maxrequests: 8
  • places.database.lastMaintenance: 1346126146
  • places.history.expiration.transient_current_max_pages: 104858
  • places.last_vacuum: 1345740650
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.doubletwistwebplugin: 0
  • plugin.state.flip4mac wmv plugin: 0
  • privacy.cpd.extensions-sessionmanager: False
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 0
  • storage.vacuum.last.places.sqlite: 1343537216

Misc

  • User JS: No
  • Accessibility: No
the-edmeister
  • Top 25 Contributor
  • Moderator
5406 solutions 40221 answers

Helpful Reply

Video DownloadHelper Support is here:
http://www.downloadhelper.net/support-expert.php

Video DownloadHelper Support is here: <br /> http://www.downloadhelper.net/support-expert.php