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Addons are missing

  • 3 replies
  • 3 have this problem
  • 3 views
  • Last reply by cor-el

Iniquity
Iniquity

When I reset firefox today, it updated. After it finished, I noticed that all my profile information was missing except the cookies and bookmarks.

I was able to set the options back to what they were for the most part, but I can't find my add-ons at all. I've checked the default folders and none of them seem to have it either. Desperately trying to find them because a few of them had important or time-saving information that was built up over the past year.

When I reset firefox today, it updated. After it finished, I noticed that all my profile information was missing except the cookies and bookmarks. I was able to set the options back to what they were for the most part, but I can't find my add-ons at all. I've checked the default folders and none of them seem to have it either. Desperately trying to find them because a few of them had important or time-saving information that was built up over the past year.

Chosen solution

When you reset Firefox then a new profile is created and some personal data (bookmarks, history, cookies, passwords, form data) is automatically imported and the current profile folder will be moved to the desktop to an "Old Firefox Data" folder.
Installed extensions and other customizations (toolbars, prefs) that you have made are lost and need to be redone.

It is best to reinstall your extensions.

Note that it is possible to recover more data from the old profile, but be cautious not to copy corrupted files to avoid carrying over the problem.

Read this answer in context 👍 2

All Replies (3)

Meghraj Suthar
Meghraj Suthar

Hello,

As you mentioned above you are able to find your profile or other information so once go through this article, may helpful

[http://mzl.la/NYhKHH]

Thank you

Iniquity
Iniquity Question owner

I mentioned that I looked in there but the only thing that looked like it was related to an add-on was addon.json which, when opened with firefox, reads:

"{"schema":5,"addons":[]}"

cor-el
cor-el
  • Moderator

Chosen Solution

When you reset Firefox then a new profile is created and some personal data (bookmarks, history, cookies, passwords, form data) is automatically imported and the current profile folder will be moved to the desktop to an "Old Firefox Data" folder.
Installed extensions and other customizations (toolbars, prefs) that you have made are lost and need to be redone.

It is best to reinstall your extensions.

Note that it is possible to recover more data from the old profile, but be cautious not to copy corrupted files to avoid carrying over the problem.