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Firefox has stopped inserting my password since version 23.

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  • 2 have this problem
  • 170 views
  • Last reply by cor-el

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Firefox has stopped inserting my password since version 23 (only on this computer). When i'm trying to sign in, it inserts my login only, without a password. "Remember passwords for sites" option is enabled. Also I can see all of my password in the "Saved Passwords" window. I have another computer with Firefox (Firefox Sync enabled, same extensions and plugins, same settings), and it works fine there.

Chosen solution

Make sure that you do not run Firefox in (permanent) Private Browsing mode (Never Remember History).

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use private browsing mode"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

If it works in Safe Mode and in normal mode with all extensions (Firefox/Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit)

  • If you have many extensions then first enable half of the extensions to test which half has the problem.
  • Continue to divide the bad half that still has the issue until you find which one is causing it.
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Chosen Solution

Make sure that you do not run Firefox in (permanent) Private Browsing mode (Never Remember History).

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use private browsing mode"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

If it works in Safe Mode and in normal mode with all extensions (Firefox/Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit)

  • If you have many extensions then first enable half of the extensions to test which half has the problem.
  • Continue to divide the bad half that still has the issue until you find which one is causing it.