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Firefox says it is blocking a banner from opening ie "Firefox has stopped this from opening" yet it opens any way. What can I do?

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  • Last reply by Budieus

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I looked at the question of how to stop Firefox from opening unwanted windows it gave me some ideas, but I should have mentioned that I have windows Vista so I wasn't sure which popup blockers would work for me. I do not have any unusual programs installed either. I run Kaspersky anti virus. Would their anti-banner interfere with Firefox?

I looked at the question of how to stop Firefox from opening unwanted windows it gave me some ideas, but I should have mentioned that I have windows Vista so I wasn't sure which popup blockers would work for me. I do not have any unusual programs installed either. I run Kaspersky anti virus. Would their anti-banner interfere with Firefox?

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Hello,

Upgrade to Firefox 24 ,Please .Follow the given steps below

Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:

Note: You might want to print these steps or view them in another browser.

  1. Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
  3. Delete the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:
      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x86)\Mozilla Firefox
    • Mac: Delete Firefox from the Applications folder.
    • Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

Please report back to see if this helped you!

Thank you.

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Before I do this; what will happen to all my add-ons etc.?