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I keep getting popups asking me to install programs. How do I stop them?

  • 2 replies
  • 5 have this problem
  • 4 views
  • Last reply by jimbir

jimbir
jimbir

I will be on a site and when I clivk on a search window a popup asking me to install, flashplayer, google chrome, improve your brain, etc. When I cloose that window, the site I was working on is frozen. I need to stop this from happening. Help please.

I will be on a site and when I clivk on a search window a popup asking me to install, flashplayer, google chrome, improve your brain, etc. When I cloose that window, the site I was working on is frozen. I need to stop this from happening. Help please.

Chosen solution

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

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All Replies (2)

Nellus
Nellus

Chosen Solution

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

jimbir
jimbir Question owner

Thanks! I installed and updated Malwarebytes. It found and removed a ton of things. After rebooting the computer, as instructed, the problem was gone.