X
Tap here to go to the mobile version of the site.

Support Forum

I cannot open "Show All Bookmarks"

Posted

I can import and export html bookmarks, but I when I use the drop down menu Bookmarks, and see Show All Bookmarks, the command does not execute. I cannot Show All Bookmarks. I deleted Mozilla, and Firefox, then used Safari to download a new Firefox 24.0. I restarted by MacBook Pro, but STILL- I cannot Show All Bookmarks. THEREFORE- I cannot delete or edit my bookmarks.  ???

I can import and export html bookmarks, but I when I use the drop down menu Bookmarks, and see Show All Bookmarks, the command does not execute. I cannot Show All Bookmarks. I deleted Mozilla, and Firefox, then used Safari to download a new Firefox 24.0. I restarted by MacBook Pro, but STILL- I cannot Show All Bookmarks. THEREFORE- I cannot delete or edit my bookmarks. ???

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.8 r800
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Office Live Update v1.0
  • 5.0.61118.0
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • Garmin Communicator Plug-in Version 2.6.3.0
  • iPhoto6

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:24.0) Gecko/20100101 Firefox/24.0

More Information

ideato
  • Top 25 Contributor
687 solutions 5043 answers

Hello odiddave, the keyboard shortcut works command + shift + B ?

thank you

Hello odiddave, the keyboard shortcut works '''command + shift + B''' ? thank you
cor-el
  • Top 10 Contributor
  • Moderator
11987 solutions 111378 answers

Chosen Solution

You can check for problems with the places.sqlite database file in the Firefox profile folder. *http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox *https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file

Question owner

Sorry- but using the keyboard commands does not open "Show All Bookmarks." I am sorry but I am a former webmaster, email administrator, and CNA. When I said I could not "Show All Bookmarks," I actually meant it. wow. Thank you very much for your suggestion to try keyboard commands, instead of the drop down menus, but hey- no go.

I also deleted the Mozilla support, library, etc. Users, System. App Support. re installed Firefox, but still not able to open "Show All Bookmarks"... whether by keyboard or otherwise.

Sorry- but using the keyboard commands does not open "Show All Bookmarks." I am sorry but I am a former webmaster, email administrator, and CNA. When I said I could not "Show All Bookmarks," I actually meant it. wow. Thank you very much for your suggestion to try keyboard commands, instead of the drop down menus, but hey- no go. I also deleted the Mozilla support, library, etc. Users, System. App Support. re installed Firefox, but still not able to open "Show All Bookmarks"... whether by keyboard or otherwise.
cor-el
  • Top 10 Contributor
  • Moderator
11987 solutions 111378 answers

Do you mean that you tried a new and clean profile?

Try to remove the Firefox plist file (org.mozilla.firefox.plist).

Go to "~/Library/Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist)

Do you mean that you tried a new and clean profile? *https://support.mozilla.org/kb/Managing+profiles Try to remove the Firefox plist file (org.mozilla.firefox.plist). *http://www.macfixit.com/article.php?story=20060606082246983 How .plist files become corrupt and troubleshooting the results Go to "~/Library/Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist)

Helpful Reply

Nope- looked again in the library- NO plist files for Firefox. They do not get re-created at Firefox startup. Same w/ profile. No go.

Nope- looked again in the library- NO plist files for Firefox. They do not get re-created at Firefox startup. Same w/ profile. No go.
jscher2000
  • Top 10 Contributor
2982 solutions 27712 answers

How were you able to import and export bookmarks to HTML format? That implies you were able to open the Library dialog (unless the Mac UI is very different than the Windows UI).

Each of these opens the Library dialog to a different category of data:

  • Bookmarks > Show All Bookmarks (or Command+Shift+b)
  • History > Show All History (or Command+Shift+h)
  • Tools > Downloads (or Command+j)

If you try switching around among them using the navigation bar on the left, can you get any of your places data to display?

How were you able to import and export bookmarks to HTML format? That implies you were able to open the Library dialog (unless the Mac UI is very different than the Windows UI). Each of these opens the Library dialog to a different category of data: * Bookmarks > Show All Bookmarks (or Command+Shift+b) * History > Show All History (or Command+Shift+h) * Tools > Downloads (or Command+j) If you try switching around among them using the navigation bar on the left, can you get any of your places data to display?

Question owner

The commands line with drop down menu shows import/export html files... but the actual bookmarks and history do not show. I think I need to delete my profile in Mozilla and start completely over? Even reset Firefox does not help... still I cannot actually "Show All Bookmarks," (or history, for that matter. So I cannot sort, edit, delete etc bookmarks or history. Also- there are no Firefox or Mozilla prefs in the Library. Zilch.

The commands line with drop down menu shows import/export html files... but the actual bookmarks and history do not show. I think I need to delete my profile in Mozilla and start completely over? Even reset Firefox does not help... still I cannot actually "Show All Bookmarks," (or history, for that matter. So I cannot sort, edit, delete etc bookmarks or history. Also- there are no Firefox or Mozilla prefs in the Library. Zilch.

Question owner

I deleted the places.sqlite file. Bingo- problem all solved-

WOW- YA DA MAN!!! thanks....

I deleted the places.sqlite file. Bingo- problem all solved- WOW- YA DA MAN!!! thanks....