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Untrusted Connection, no add exception

  • 12 replies
  • 102 have this problem
  • 73 views
  • Last reply by Soulwynd

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I'm getting the Untrusted connection to a given site and there's no add exception option. It's not an iFrame page and I've already tried clearing cache/cookies. Also tried to add a manual exception and tried to rename/delete the exception db.

The site opens on IE of course.

http://i.snag.gy/dBm9u.jpg

Screenshot of the security page.

I'm getting the Untrusted connection to a given site and there's no add exception option. It's not an iFrame page and I've already tried clearing cache/cookies. Also tried to add a manual exception and tried to rename/delete the exception db. The site opens on IE of course. http://i.snag.gy/dBm9u.jpg Screenshot of the security page.

All Replies (12)

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I also experienced many time to this in Mozilla firefox as well as Google Chrome and also experienced many time to internet explorer. I didn't get it directly to my heart. But this is really a big problem i also want to hangout with it. > Thanks for start this thread.

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May you please provide the URL, have you tried everything listed in the "This Connection is Untrusted" error message appears - What to do

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The side does have an SSL issue at the moment after checking the forums via IE. The URL itself is irrelevant as the problem is being unable to add an exception whereas I can do it just fine in IE.

Also, everyone in the forums reported being unable to bypass using chrome and firefox, only IE seems to be able to do so with a SSL certificate using a wrong date.

Seems like this should be a bug report and not a support question.

But yes, I tried everything described in that page as I previously mentioned in my first post.

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So its a bug that Mozilla Firefox and Google Chrome wants to protect you from eavesdroppers, but IE doesn't or has trouble doing that.

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You can see from the technical details that the site has let its certificate expire a few days ago, so you need to wait for it to renew its certificate.

It is best not to create a permanent exception in cases like this.

You can't add an exception if the untrusted error is caused by content displayed in a (i)frame.
To be able to do that you have to open that (i)frame in a new tab (right-click: This Frame: "Open Frame in New Tab").

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@Waka No, it's a bug because it doesn't give the user control over being able to bypass it. Either a bug or something badly thought out. I'm the user, if I want to ignore the warning, I should be able to do so. Always. Anything other than that is unacceptable.

@cor-el As I stated in the very first post, it's not an iframe, there's no option to open said non-existing iframe in a new tab because it does not exist. I don't require a permanent exception, just a temporary one.

Temporarily, i'm using IE to use said site while they deal with their SSL timing issue. Except this is certainly a bug or badly thought out feature. You should be able to bypass anything like this and not be completely denied such option.

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I have the exact same issue. I tried everything to add an exception, nothing changed.

How can we turn that feature off, completely?

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Make sure that you do not run Firefox in (permanent) Private Browsing mode (Never Remember History).

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use private browsing mode"
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It's deselected already. I've been browsing through this forum for hours now. Tried everything that has been suggested, nothing works. I know the website, works in IE, but I'm more comfortable surfing with FF. How can I turn that feature off completely?

Modified by mvasic

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Mine's set to remember history, so I do not think that is it. Like I said before, I'm pretty sure it's a bug/not-well-thought-feature.

Tried reporting through a couple venues.

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@Soulwynd, annoying part is that it's pretty decent feature to have, I just want to "opt out".

I understand that FF is freeware. But ignoring issues won't make it better.

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Warning you about a certificate error is good. Not letting you bypass them isn't.

Meanwhile, using IE for this particular site, taking so long for them to fix it.