Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

BBBC's homepage is letters only and no pictures - why?

more options

I cannot remember what I have altered but when I select BBC's homepage, it now shows only the printed word and not any pictures which it used to do before.

I cannot remember what I have altered but when I select BBC's homepage, it now shows only the printed word and not any pictures which it used to do before.

Chosen solution

this looks like the stylesheet of the page isn't loading or applied properly. could you already solve the issue with cor-el's reply above?

edit: ok, our posts coincided. glad you could get it working again...

Read this answer in context 👍 1

All Replies (8)

more options

hello scalps, please go through the steps covered in Websites look wrong or appear differently than they should - they contain the most common solutions for the issue you've described...

more options

I followed the instructions but they did not allow me to modify the BBC's homepage and therefore the fault remains. Regards, Scalps.

more options

could you attach a screenshot of the problem - maybe this can give us some more clues what is going on...

How do I create a screenshot of my problem?

more options

If images are missing then check that you aren't blocking images from some domains.

  • Press the F10 key or tap the Alt key to bring up the hidden "Menu Bar" temporarily.
  • Check the permissions for the domain in the currently selected tab in "Tools > Page Info > Permissions"
  • Check "Tools > Page Info > Media" for blocked images
  • Select the first image link and use the cursor Down key to scroll through the list.
  • If an image in the list is grayed and "Block Images from..." has a check-mark then remove this check-mark to unblock images from this domain.

Make sure that you do not block (third-party) images, the permissions.default.image pref on the about:config page should be 1.


Make sure that you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings.

Make sure that you allow pages to choose their own colors.

  • Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"

Note that these settings affect background images.

See also:


There are extensions like Adblock Plus (Firefox/Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images and other content.

See also:

more options

I hope the screenshot is helpful. Regards Scalps.

more options

By using the troubleshooting suggestion and reverting to the original firefox download - it appears to have solved my problem. Thanks for your help - regards Scalps.

more options

Chosen Solution

this looks like the stylesheet of the page isn't loading or applied properly. could you already solve the issue with cor-el's reply above?

edit: ok, our posts coincided. glad you could get it working again...

Modified by philipp

more options

Thanks for your time and help - yes the troubleshooting solution did work. Regards Scalps.