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Why can't I connect to the web?

  • 2 replies
  • 2 have this problem
  • 11 views
  • Last reply by philipp

Hreese1
Hreese1
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I can get on facebook, but any other website does not work. The message that comes up is server not found. I have spoke to my wireless company already, and it still won't connect. Thanks, Heidi

I can get on facebook, but any other website does not work. The message that comes up is server not found. I have spoke to my wireless company already, and it still won't connect. Thanks, Heidi

Chosen solution

Hi,

try help -> restart with add-ons disabled.

Regards Deepak Krishnan P.R

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DEEPAK KRISHNAN P.R
DEEPAK KRISHNAN P.R
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Chosen Solution

Hi,

try help -> restart with add-ons disabled.

Regards Deepak Krishnan P.R

philipp
philipp
  • Moderator
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hello, normally such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions: Fix problems connecting to websites after updating Firefox