X
Tap here to go to the mobile version of the site.

Support Forum

The Buffer extension downloads and installs but is not functioning, can this be fixed?

Posted

When I download and install the extension from the page below, it downloads, installs, but then it is not appear to function. The extension just doesn't show up at all in the browser. It does show up in the add-ons manager. I've disabled and enabled several times but that does not help. I've also uninstalled and re-installed but it does not work either.

http://bufferapp.com/extensions/firefox/download

When I download and install the extension from the page below, it downloads, installs, but then it is not appear to function. The extension just doesn't show up at all in the browser. It does show up in the add-ons manager. I've disabled and enabled several times but that does not help. I've also uninstalled and re-installed but it does not work either. http://bufferapp.com/extensions/firefox/download

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.8 r800
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.04
  • Google Update
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Next Generation Java Plug-in 10.25.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • GEPlugin
  • IBM 821 Conference Plugin for Mozilla version 8.2.10.911
  • Citrix Online App Detector Plugin
  • iTunes Detector Plug-in
  • Next Generation Java Plug-in 1.6.0 for Mozilla browsers
  • IE Tab Plug-in for Mozilla/Firefox
  • IBM GLOBAL PRINT PLUGIN VER 4.1
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • This plugin allows the user to quickly add people from the BluePages website to their Lotus Notes address book.

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/20100101 Firefox/17.0

More Information

{"libraryVersions": {"NSSSMIME": {"minVersion": "3.14.3.0 Basic ECC", "version": "3.14.3.0 Basic ECC"}, "NSSUTIL": {"minVersion": "3.14.3.0", "version": "3.14.3.0"}, "NSS": {"minVersion": "3.14.3.0 Basic ECC", "version": "3.14.3.0 Basic ECC"}, "NSSSSL": {"minVersion": "3.14.3.0 Basic ECC", "version": "3.14.3.0 Basic ECC"}, "NSPR": {"minVersion": "4.9.5", "version": "4.9.5"}}, "javaScript": {"incrementalGCEnabled": true}, "accessibility": {"forceDisabled": 0, "isActive": false}, "application": {"userAgent": "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/20100101 Firefox/17.0", "supportURL": "http://support.mozilla.org/1/firefox/17.0.8/WINNT/en-US/", "version": "17.0.8", "name": "Firefox"}, "modifiedPreferences": {"privacy.sanitize.timeSpan": 0, "browser.places.smartBookmarksVersion": 4, "network.cookie.prefsMigrated": true, "browser.cache.disk.capacity": 358400, "browser.startup.homepage_override.buildID": "20130805152501", "browser.cache.disk.smart_size.first_run": false, "accessibility.typeaheadfind.flashBar": 0, "browser.startup.homepage_override.mstone": "17.0.8", "places.history.expiration.transient_current_max_pages": 104314, "extensions.lastAppVersion": "17.0.8", "browser.cache.disk.smart_size_cached_value": 358400, "gfx.direct3d.prefer_10_1": true, "browser.cache.disk.smart_size.use_old_max": false, "places.database.lastMaintenance": 1379081929, "privacy.sanitize.migrateFx3Prefs": true, "privacy.cpd.offlineApps": true, "security.warn_viewing_mixed": false}, "extensions": [{"version": "2.2.21", "name": "Buffer for Firefox", "isActive": true, "id": "jid1-zUyU7TGKwejAyA@jetpack"}, {"version": "5.7", "name": "Evernote Web Clipper", "isActive": true, "id": "{E0B8C461-F8FB-49b4-8373-FE32E9252800}"}, {"version": "16.0.528", "name": "feedly", "isActive": true, "id": "feedly@devhd"}, {"version": "0.5.9", "name": "Foxear", "isActive": true, "id": "foxear@ibm.com"}, {"version": "1.1.2", "name": "IBM Add To Notes Address Book BluePages Plugin", "isActive": true, "id": "bpaddtonab@firefox-extensions.ibm.com"}, {"version": "2.1.12", "name": "IBM CCK", "isActive": true, "id": "IBM-cck@firefox-extensions.ibm.com"}, {"version": "1.0.4", "name": "IBM Snip", "isActive": true, "id": "ibmffurlshortener@ibm.com"}, {"version": "2.04.20110724.3ibm", "name": "IE Tab + (IBM Edition)", "isActive": true, "id": "ietab@ip.cn"}, {"version": "3.0.4", "name": "Pocket", "isActive": true, "id": "isreaditlater@ideashower.com"}, {"version": "1.7.8.5", "name": "Quick Locale Switcher", "isActive": true, "id": "{25A1388B-6B18-46c3-BEBA-A81915D0DE8F}"}, {"version": "0.92", "name": "Shorten URL (bit.ly)", "isActive": true, "id": "{a1109c2a-1187-4027-901d-13097b755625}"}, {"version": "1.1a", "name": "Troubleshooter", "isActive": true, "id": "troubleshooter@mozilla.org"}], "graphics": "Troubleshoot data provider failed: graphics\nTypeError: ext is null", "userJS": {"exists": false}}

iamjayakumars 475 solutions 5840 answers

Please update your Firefox to latest version of Firefox 24

After update, install the add-on and try it

Please update your Firefox to latest version of Firefox 24 *http://www.mozilla.org/en-US/firefox/all/ After update, install the add-on and try it

Modified by iamjayakumars