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how do I remove 7go.com from my bookmark?

Posted

it is in my bookmark and I can't find any way to remove it. it is not in the list in control panel add/rem programs nor in the bookmark list. None of the virus programs detect it. I want to remove it as it cause a pop up with advertisement

Chosen solution

7go.com is a very tricky redirect virus. Do not trust the advertisements on the page. Instead, u should remove it as soon as possible. If u lack expertise in fixing that, pls contact an online computer expert 24/7 for help.

Read this answer in context 2

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.8 r800
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.8
  • Next Generation Java Plug-in 10.25.2 for Mozilla browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • 5.1.20513.0
  • Office Live Update v1.5
  • NPWLPG
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • Windows Multimedia Services DRM Store Plug-In

Application

  • Firefox 23.0.1
  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:23.0) Gecko/20100101 Firefox/23.0
  • Support URL: http://support.mozilla.org/1/firefox/23.0.1/WINNT/en-US/

Extensions

  • 7Go Games 1.0.0.0 (7go@7go.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) Q965/Q963 Express Chipset Family
  • adapterDescription2:
  • adapterDeviceID: 0x2992
  • adapterDeviceID2:
  • adapterDrivers: igxprd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedDriver']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 12-12-2008
  • driverDate2:
  • driverVersion: 6.14.10.5016
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'6.1400.1000.5218']
  • numTotalWindows: 1
  • webglRendererMessage: [u'tryNewerDriver', u'6.1400.1000.5218']
  • windowLayerManagerType: Basic

Modified Preferences

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.search.update: False
  • browser.startup.homepage_override.buildID: 20130814063812
  • browser.startup.homepage_override.mstone: 23.0.1
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 23.0.1
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1379201680
  • places.history.expiration.transient_current_max_pages: 66670
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.npdeployjava: 0
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 0
  • storage.vacuum.last.places.sqlite: 1379201680

Misc

  • User JS: Yes
  • Accessibility: No
jscher2000
  • Top 10 Contributor
2365 solutions 20922 answers

Helpful Reply

I think you might need to disable or remove the 7go Extension as the first step. You can do that here:

orange Firefox button (or Tools menu) > Add-ons > Extensions category

Usually a link will appear above a disabled extension to restart Firefox. Go ahead and click that as needed.

After restarting Firefox, where does 7go still appear -- for example, button on the Navigation Toolbar (address bar), or on your Bookmarks Toolbar, or somewhere else?

cor-el
  • Top 10 Contributor
  • Moderator
10752 solutions 96760 answers

Helpful Reply

Note that your System Details List shows that you have a user.js file in the profile folder to initialize some prefs on each start of Firefox.

The user.js file is only present if you or other software has created it, so normally it wouldn't be there. you can check its content with a plain text editor if you didn't create this file yourself.

The user.js file is read each time you start Firefox and initializes preferences to the value specified in this file, so preferences set via user.js can only be changed temporarily for the current session.

Rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default value.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
Anthony99 1 solutions 2 answers

Chosen Solution

7go.com is a very tricky redirect virus. Do not trust the advertisements on the page. Instead, u should remove it as soon as possible. If u lack expertise in fixing that, pls contact an online computer expert 24/7 for help.