Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I recently installed Kaspersky Total Security 2013. FIREFOX DOESN'T SUPPORT ALL THE EXTENSIONS WHICH THEY ARE PROVIDING. SHOWING THAT THEY ARE INCOMPATIBLE.

  • 2 replies
  • 28 have this problem
  • 2333 views
  • Last reply by Dipayan Paul

more options

Hello Firefox,

This is to inform you that recently I had installed Kaspersky Total Security 2013. This product has many features than others but the main point is that "FIREFOX DOESN'T SUPPORT ALL THE EXTENSIONS WHICH THEY ARE PROVIDING. ON THE ADD-ONS MANAGER PAGE-EXTENSION, THE 'CONTENT BLOCKER', 'KASPERSKY URL ADVISER', 'SAFE MONEY', ETC ARE SHOWING THAT THEY ARE INCOMPATIBLE WITH FIREFOX 23.0.1." Please look into the matter as I love Firefox and Kaspersky. Waiting for your quick reply...

Dipayan Paul (India)

Chosen solution

Thank you so much "jscher2000". All doubts are now clear and really thanks for the quick reply...

Keep up the good work! :)

Read this answer in context 👍 4

All Replies (2)

more options

Extension authors generally specify a range of compatible version numbers. Firefox often ignores this range and runs an older extension anyway, but where the extension specifies that strict compatibility is required, or if the extension contains compiled (binary) components, then the range will be honored and the extension may be disabled after an update. Many security vendor toolbars and extensions fall into this special category.

Some security vendors work on updating their browser extensions while Firefox is still in beta and release updates close to the time of Firefox's release. (Norton does this.) Other vendors wait until after the final release, often a few weeks, before releasing their updates. Kaspersky falls into the second group.

You can follow the status of Kaspersky's updates on its forums. One way to search is using Google to target the forums: https://www.google.com/search?q=site%3Aforum.kaspersky.com+....

Based on various posts, the next update (patch B) appears to be scheduled for September 15th. That may be for the 2014 suite. You're probably entitled to a free upgrade if you just got 2013.

But... don't too excited: Firefox 24 is scheduled to be released on or about September 17th.

more options

Chosen Solution

Thank you so much "jscher2000". All doubts are now clear and really thanks for the quick reply...

Keep up the good work! :)