Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

On Aug. 24, Firefox showed a start-up screen. The last release was Aug.16. What is going on?

  • 5 replies
  • 1 has this problem
  • 3 views
  • Last reply by philipp

more options

When there is an update, why isn't it clearly labelled or contain a link to show users that the update is legitimate? In this case, why did I get an update eight days after the release?

When there is an update, why isn't it clearly labelled or contain a link to show users that the update is legitimate? In this case, why did I get an update eight days after the release?

All Replies (5)

more options

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

more options

Hi, I didn't save the start-up screen as a screenshot. Usually when there is an update, I go to the Mozilla site and check that it is legit, that there was indeed a new release that day and that it is not malware in some form. I have used Firefox every day for the past weeks, and don't understand why I now get an update notification. BTW, I use a portable form of Firefox. Thanks.

more options

hello, just trigger the update process from within firefox (go to firefox > help > about firefox), then you can always be sure that the update comes from a legitimate source. automatic firefox updates aren't pushed to all the users immediately, so that developers can gather reports about unexpected issues first.

please also update your plugins (some of them are out-dated & have security vulnerabilities that can be exploited)...

more options

OK, so are you suggesting that I turn off auto-update and update manually? Also, is it the case that an update released on say, Aug. 16, is not pushed out to some users until eight days later? Thanks for your help.

more options

no, for end users i'd just recommending leaving the automatic updates on - the updates normally get downloaded and applied silently in the background and get installed when you restart the browser once (so there shouldn't be many warning messages or dialogues out of the box anyway). the method to manually check if an update is available in help > about firefox was meant as a way for you to quickly check if a notice about the update is a legit one.

to my knowledge one week until an update is getting "un-throttled" to all users is a normal timespan for scheduled X.0 releases. the update on august 16th was a X.0.1 bugfix update though - i don't know if they are handled the same way...