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How to get rid of WEBCAKE ad popups

Posted

This unwanted "webcake ad" popup takes a lot of space along the bottom of my screen. How to kill it off?

This unwanted "webcake ad" popup takes a lot of space along the bottom of my screen. How to kill it off?

Chosen solution

Did you try the other programs (Malwarebytes, Hitman Pro)?

This is malware.

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.8 r800
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • SiteAdvisor
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • McAfee MSC FF plugin DLL

Application

  • Firefox 23.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0
  • Support URL: http://support.mozilla.org/1/firefox/23.0.1/WINNT/en-US/

Extensions

  • McAfee SiteAdvisor 3.6.2 ({4ED1F68A-5463-4931-9384-8FFF5ED91D92})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • WebCake 1.00.01 (plugin@getwebcake.com)
  • RealDownloader 1.3.2 ({FCE04E1F-9378-4f39-96F6-5689A9159E45}) (Inactive)
  • Tidy Network 5.0 (tidynetwork@tidynetwork) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: AMD Radeon HD 7290 Graphics
  • adapterDescription2:
  • adapterDeviceID: 0x980a
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 256
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'!= 8.982.*.*']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.16581
  • driverDate: 9-18-2012
  • driverDate2:
  • driverVersion: 8.982.10.6000
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'!= 8.982.*.*']
  • numTotalWindows: 1
  • webglRendererMessage: [u'tryNewerDriver', u'!= 8.982.*.*']
  • windowLayerManagerType: Basic

Modified Preferences

  • accessibility.blockautorefresh: True
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage: http://my.msn.com/
  • browser.startup.homepage_override.buildID: 20130814063812
  • browser.startup.homepage_override.mstone: 23.0.1
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 23.0.1
  • font.internaluseonly.changed: False
  • general.autoScroll: False
  • gfx.blacklist.direct2d: 3
  • network.cookie.cookieBehavior: 3
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1376769173
  • places.history.expiration.transient_current_max_pages: 99255
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.np_wtapp: 0
  • plugin.state.npmcffplg: 2
  • plugin.state.npmcsnffpl: 2
  • plugin.state.npsitesafety: 0
  • privacy.clearOnShutdown.passwords: True
  • privacy.clearOnShutdown.siteSettings: True
  • privacy.donottrackheader.enabled: True
  • privacy.popups.showBrowserMessage: False
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.sanitizeOnShutdown: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1375783652

Misc

  • User JS: Yes
  • Accessibility: No
kobe 441 solutions 5048 answers

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of. You can try these free programs to scan for malware, which work with your existing antivirus software: * [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner] * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware] * [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility] * [http://www.surfright.nl/en/hitmanpro/ Hitman Pro] * [http://www.eset.com/us/online-scanner/ ESET Online Scanner] [http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article. Did this fix your problems? Please report back to us!

Question owner

After doing the entire and was supposedly safety scanner which took about 14 hrs, the webcake showed up twice and suposedly was removed.

However, after startup webcake popped up again, once at the BrightHouse and once at HGTV Blog cabin sweeps web sites. It is an obnoxious, large blob that I do not wish on my screen. Is this just an unwanted ad thing, or is it malicious software? In eithe ase, how to clear it out? Thank you again.

After doing the entire and was supposedly safety scanner which took about 14 hrs, the webcake showed up twice and suposedly was removed. However, after startup webcake popped up again, once at the BrightHouse and once at HGTV Blog cabin sweeps web sites. It is an obnoxious, large blob that I do not wish on my screen. Is this just an unwanted ad thing, or is it malicious software? In eithe ase, how to clear it out? Thank you again.
kobe 441 solutions 5048 answers

Chosen Solution

Did you try the other programs (Malwarebytes, Hitman Pro)?

This is malware.

Did you try the other programs (Malwarebytes, Hitman Pro)? This is malware.
philipp
  • Top 25 Contributor
  • Moderator
5282 solutions 23336 answers

hello, please try to reset firefox and see if this can address the issue...

hello, please try to [[Reset Firefox – easily fix most problems|reset firefox]] and see if this can address the issue...
jscher2000
  • Top 10 Contributor
8583 solutions 70216 answers

Helpful Reply

Not sure if you noticed this, but you have an add-on named WebCake. You can disable it on the following tab:

orange Firefox button (or Tools menu) > Add-ons > Extensions category

You also may see a Remove button. If that's grayed, it may have been installed through the Windows control panel or as part of another program.

Not sure if you noticed this, but you have an add-on named WebCake. You can disable it on the following tab: orange Firefox button (or Tools menu) > Add-ons > Extensions category You also may see a Remove button. If that's grayed, it may have been installed through the Windows control panel or as part of another program.
cor-el
  • Top 10 Contributor
  • Moderator
17350 solutions 156825 answers

Helpful Reply

Note that your System Details List shows that you have a user.js file in the profile folder to initialize some prefs on each start of Firefox.

The user.js file is only present if you or other software has created it, so normally it wouldn't be there. You may want to check its content with a plain text editor if you didn't create this file yourself.

The user.js file is read each time you start Firefox and initializes preferences to the value specified in this file, so involved preferences can only be changed temporarily for the current session.

Note that your System Details List shows that you have a user.js file in the profile folder to initialize some prefs on each start of Firefox. The user.js file is only present if you or other software has created it, so normally it wouldn't be there. You may want to check its content with a plain text editor if you didn't create this file yourself. The user.js file is read each time you start Firefox and initializes preferences to the value specified in this file, so involved preferences can only be changed temporarily for the current session. *http://kb.mozillazine.org/Preferences_not_saved

Question owner

Thank you so much, this took care of it.

Thank you so much, this took care of it.
nedraspyro 0 solutions 5 answers

I just tried to download malwarebytes software & my antivirus software sent me a message stating potentially harmful software was trying to access my site:

http://www.sammsoft.com/downloads/ARO2012_bt.exe » INNO » {app}\ARO.exe a variant of Win32/Systweak potentially unwanted application quarantined Threat was detected upon access to web by the application: C:\Program Files (x86)\Internet Explorer\iexplore.exe.

This does not make me feel very comfortable downloading malwarebytes software

Nedra

I just tried to download malwarebytes software & my antivirus software sent me a message stating potentially harmful software was trying to access my site: http://www.sammsoft.com/downloads/ARO2012_bt.exe » INNO » {app}\ARO.exe a variant of Win32/Systweak potentially unwanted application quarantined Threat was detected upon access to web by the application: C:\Program Files (x86)\Internet Explorer\iexplore.exe. This does not make me feel very comfortable downloading malwarebytes software Nedra

Question owner

Yes, your reply was very helpful in that you told me that it was indeed malware. Scanware did not remove it, it just told me that it was there. But FF took care of the removal. Thank you-all very much !

Yes, your reply was very helpful in that you told me that it was indeed malware. Scanware did not remove it, it just told me that it was there. But FF took care of the removal. Thank you-all very much !