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Firefox crash with Shockwave plugin

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I recently switched to Firefox since am having much troubles with G Chrome, The problem is that when my Shockwave Plug in is enabled, Firefox Freezes when it's loading a page, untill i disabled Shockwave and it doesn't freeze anymore but i can't do anything that needs Shockwave to run since it's disabled, i have tried restoring and everything, can someone help me please?

I recently switched to Firefox since am having much troubles with G Chrome, The problem is that when my Shockwave Plug in is enabled, Firefox Freezes when it's loading a page, untill i disabled Shockwave and it doesn't freeze anymore but i can't do anything that needs Shockwave to run since it's disabled, i have tried restoring and everything, can someone help me please?

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Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox are most probably caused by a recent Flash update and/or a malfunctioning browser plugin such as Real Player.

In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:

Other, more technical information about these issues can be found under these Links:


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