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Glitches after graphics card upgrade

CONELRAD6568 replied
CONELRAD6568

After an unfortunate but brief fire in my GeForce GTX 570 graphics card, I was forced to upgrade to a GTX 660, which seems to have caused some odd issues with Firefox.

After the computer has been sleeping, the scroll button icon no longer functions (I can use the feature, but the icon doesn't show up), and typically another graphical issue will occur, such as the close buttons and top bar completely disappearing, or the tabs becoming completely transparent.

I've tried reinstalling Firefox twice, as well as resetting. I don't think that anything else was damaged in the fire, as the hard drives are separated from the rest of the components, and it does work. No other programs have these sort of issues.

After an unfortunate but brief fire in my GeForce GTX 570 graphics card, I was forced to upgrade to a GTX 660, which seems to have caused some odd issues with Firefox. After the computer has been sleeping, the scroll button icon no longer functions (I can use the feature, but the icon doesn't show up), and typically another graphical issue will occur, such as the close buttons and top bar completely disappearing, or the tabs becoming completely transparent. I've tried reinstalling Firefox twice, as well as resetting. I don't think that anything else was damaged in the fire, as the hard drives are separated from the rest of the components, and it does work. No other programs have these sort of issues.

All Replies (2)

Hello,

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article.

That seems to have fixed the scroll button problem, and three times after I logged back in everything worked, but this last time, the scroll button worked but the close/minimize/maximize buttons were gone and the top bar was missing, the tabs were still there, but those were gone.

My graphics drivers are up to date, and no other programs seem to suffer from this issues.

If it's worth noting, the time it didn't work was after the computer had automatically gone to sleep, and Firefox was open on the screen. When it's worked, I've put the computer to sleep, and Firefox was minimized.