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when I click on an object firefox takes me to an advertisement instead of the object, this is getting very frustrating. how do I stop going to the ads?

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example: when I click on an ebay item firefox takes me to an ad for new cars and I have to delete that before I can see my object.

example: when I click on an ebay item firefox takes me to an ad for new cars and I have to delete that before I can see my object.

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Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

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A bunch of your extensions are things that other users want to get rid of...

Try disabling ALL nonessential or unrecognized extensions here:

orange Firefox button (or Tools menu) > Add-ons > Extensions category

If in doubt, disable. Then exit and restart Firefox.


The forum software detected your Firefox as version 13. Is that correct?

Version 13 is not secure; Mozilla discloses security flaws after each new release. Is something holding you back from upgrading to Firefox 22? Please let us know so we can suggest solutions or workarounds.

If Help > About Firefox shows Firefox 22.0, you may need to clear the preference that is misreporting your version number. See: How to reset the default user agent on Firefox.