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Using Windows XP, why are my bookmarks continually being hijacked and being redirected to BBC sites?!


Using Windows XP SP2, Firefox 20.1,

Additional System Details

Installed Plug-ins

  • Garmin Communicator Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • Next Generation Java Plug-in 10.21.2 for Mozilla browsers
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • 5.1.20125.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe Shockwave for Director Netscape plug-in, version
  • iTunes Detector Plug-in
  • Shockwave Flash 10.3 r183
  • Garmin Communicator Plug-In
  • RealJukebox Netscape Plugin
  • ActiveTouch General Plugin Container Version 105
  • Panda ActiveScan 2.0 Plugin for Firefox
  • Office Plugin for Netscape Navigator
  • Adobe Acrobat Plug-In Version 7.00 for Netscape
  • Npdsplay dll
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin


  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:20.0) Gecko/20100101 Firefox/20.0

More Information

Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1166 solutions 6653 answers

Please update to Firefox 22 Update Firefox to the latest version, and Reset Firefox Reset Firefox – easily fix most problems

Also, you should update to Windows XP SP3 for the best performance and security updates.

  • Top 25 Contributor
529 solutions 5045 answers

use the search reset tool and delete a possible user.js file in your profile folder