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Using Windows XP, why are my bookmarks continually being hijacked and being redirected to BBC sites?!


Using Windows XP SP2, Firefox 20.1,

Using Windows XP SP2, Firefox 20.1,

Additional System Details

Installed Plug-ins

  • Garmin Communicator Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • Next Generation Java Plug-in 10.21.2 for Mozilla browsers
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • 5.1.20125.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe Shockwave for Director Netscape plug-in, version
  • iTunes Detector Plug-in
  • Shockwave Flash 10.3 r183
  • Garmin Communicator Plug-In
  • RealJukebox Netscape Plugin
  • ActiveTouch General Plugin Container Version 105
  • Panda ActiveScan 2.0 Plugin for Firefox
  • Office Plugin for Netscape Navigator
  • Adobe Acrobat Plug-In Version 7.00 for Netscape
  • Npdsplay dll
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin


  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:20.0) Gecko/20100101 Firefox/20.0

More Information

Tyler Downer
  • Top 25 Contributor
  • Moderator
1394 solutions 9398 answers

Please update to Firefox 22 Update Firefox to the latest version, and Reset Firefox Refresh Firefox - reset add-ons and settings

Also, you should update to Windows XP SP3 for the best performance and security updates.

Please update to Firefox 22 [[Update Firefox to the latest version]], and Reset Firefox [[Reset Firefox – easily fix most problems]] Also, you should update to Windows XP SP3 for the best performance and security updates.
kobe 441 solutions 5048 answers
use the search reset tool and delete a possible user.js file in your profile folder * https://addons.mozilla.org/en-us/firefox/addon/searchreset/ * https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save#w_user-js-file-overriding-preferences