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how do i find "help" so i can troubleshoot?

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  • Last reply by ltligon

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I need to try to get my bookmarks on my new tablet, and the first thing I'm supposed to do is go to firefox and click on help. But I can't find the help button.

I need to try to get my bookmarks on my new tablet, and the first thing I'm supposed to do is go to firefox and click on help. But I can't find the help button.

Chosen solution

Thanks! I performed the steps necessary to get my bookmarks, but it didn't work. :(

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In the top left corner of the window, click the Firefox button, then click the Help menu item.
If you're actually looking for the troubleshooting information page, hover the mouse over the Help menu, then click Troubleshooting Information. Alternatively, type about:support into the address bar and press Enter.

See the following article for your issue.

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Chosen Solution

Thanks! I performed the steps necessary to get my bookmarks, but it didn't work. :(