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Since upgrade to 22, Firefox hangs opening multiple tabs.

Posted

Since upgrading to 22, Firefox hangs or does not respond when loading new tabs and when trying to open toolbar items. This happened IMMEDIATELY after upgrading. Here are all the Windows 7 forced closure reports:

Description A problem caused this program to stop interacting with Windows. Faulting Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

Problem signature Problem Event Name: AppHangB1 Application Name: firefox.exe Application Version: 22.0.0.4917 Application Timestamp: 51c06b1b Hang Signature: c3a0 Hang Type: 1 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Hang Signature 1: c3a02f3efdb1c666bd860239dde3bae3 Additional Hang Signature 2: 689c Additional Hang Signature 3: 689c6b7f7594a853f49895cf59ca57fd Additional Hang Signature 4: 2116 Additional Hang Signature 5: 21166a8535ac80b6deff1afdeee37d47 Additional Hang Signature 6: 4385 Additional Hang Signature 7: 43851b8b85b65f9513af715fcf1114a0

Extra information about the problem Bucket ID: 50

Description A problem caused this program to stop interacting with Windows. Faulting Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

Problem signature Problem Event Name: AppHangB1 Application Name: firefox.exe Application Version: 22.0.0.4917 Application Timestamp: 51c06b1b Hang Signature: 9e56 Hang Type: 1 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Hang Signature 1: 9e562a27b771d99154019ea569a46d0e Additional Hang Signature 2: d0c0 Additional Hang Signature 3: d0c0692660c27554eeaf5d41ecd799db Additional Hang Signature 4: 42f7 Additional Hang Signature 5: 42f78964b203f633054c3fd8f9621831 Additional Hang Signature 6: 44d9 Additional Hang Signature 7: 44d9925b6cf4a1bbb9b81bac0cb748bf

Extra information about the problem Bucket ID: 50

Description A problem caused this program to stop interacting with Windows. Faulting Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

Problem signature Problem Event Name: AppHangXProcB1 Application Name: firefox.exe Application Version: 22.0.0.4917 Application Timestamp: 51c06b1b Hang Signature: 2327 Hang Type: 128 Waiting on Application Name: ccsvchst.exe Waiting on Application Version: 0.0.0.0 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Hang Signature 1: 2327cb938cb2068cda6e7dc3b043fc06 Additional Hang Signature 2: c83f Additional Hang Signature 3: c83fb78d799d20671cefede5d668efd1 Additional Hang Signature 4: 2327 Additional Hang Signature 5: 2327cb938cb2068cda6e7dc3b043fc06 Additional Hang Signature 6: c83f Additional Hang Signature 7: c83fb78d799d20671cefede5d668efd1

Extra information about the problem Bucket ID: 50

Description A problem caused this program to stop interacting with Windows. Faulting Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

Problem signature Problem Event Name: AppHangB1 Application Name: firefox.exe Application Version: 22.0.0.4917 Application Timestamp: 51c06b1b Hang Signature: 2834 Hang Type: 1 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Hang Signature 1: 2834707dbd157960c945821a97e3c291 Additional Hang Signature 2: 7569 Additional Hang Signature 3: 756980ca280147c6d8abb902b846ded7 Additional Hang Signature 4: 05c7 Additional Hang Signature 5: 05c7354512bc9155b37d0e8d9257620b Additional Hang Signature 6: b0cc Additional Hang Signature 7: b0ccb11c8559394de9f758ec4373e042

Extra information about the problem Bucket ID: 50

Description A problem caused this program to stop interacting with Windows. Faulting Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

Problem signature Problem Event Name: AppHangB1 Application Name: firefox.exe Application Version: 22.0.0.4917 Application Timestamp: 51c06b1b Hang Signature: c3a0 Hang Type: 1 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Hang Signature 1: c3a02f3efdb1c666bd860239dde3bae3 Additional Hang Signature 2: 01d8 Additional Hang Signature 3: 01d8e8611a9d493f346024a819b9bf89 Additional Hang Signature 4: 292d Additional Hang Signature 5: 292d78ab424a8fff2145810b8ce284b4 Additional Hang Signature 6: 4747 Additional Hang Signature 7: 4747c13990f2827a1ed7e1f86c180e22

Extra information about the problem Bucket ID: 3725148922

Description A problem caused this program to stop interacting with Windows. Faulting Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

Problem signature Problem Event Name: AppHangB1 Application Name: firefox.exe Application Version: 22.0.0.4917 Application Timestamp: 51c06b1b Hang Signature: 3d68 Hang Type: 1 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Hang Signature 1: 3d6829073a2e909d8e50fd1444c41e3a Additional Hang Signature 2: 34ee Additional Hang Signature 3: 34ee7149e0db90dec9c69f10ffa1ac91 Additional Hang Signature 4: 8404 Additional Hang Signature 5: 8404bf1617d06780b99e939965c3ba8a Additional Hang Signature 6: efda Additional Hang Signature 7: efdacf98dac1d6a57b06f7292aa22cdd

Extra information about the problem Bucket ID: 50

Description A problem caused this program to stop interacting with Windows. Faulting Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

Problem signature Problem Event Name: AppHangB1 Application Name: firefox.exe Application Version: 22.0.0.4917 Application Timestamp: 51c06b1b Hang Signature: 2834 Hang Type: 1 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Hang Signature 1: 2834707dbd157960c945821a97e3c291 Additional Hang Signature 2: 796a Additional Hang Signature 3: 796a62584c242d921e9631511df1170d Additional Hang Signature 4: 292d Additional Hang Signature 5: 292d78ab424a8fff2145810b8ce284b4 Additional Hang Signature 6: 4747 Additional Hang Signature 7: 4747c13990f2827a1ed7e1f86c180e22

Files that help describe the problem AppCompat.txt WERInternalMetadata.xml firefox.exe.xml memory.hdmp minidump.mdmp

Description A problem caused this program to stop interacting with Windows. Faulting Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

Problem signature Problem Event Name: AppHangB1 Application Name: firefox.exe Application Version: 22.0.0.4917 Application Timestamp: 51c06b1b Hang Signature: c3a0 Hang Type: 1 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Hang Signature 1: c3a02f3efdb1c666bd860239dde3bae3 Additional Hang Signature 2: 3623 Additional Hang Signature 3: 36238eeb87226b007fb20f38928d634c Additional Hang Signature 4: 24e9 Additional Hang Signature 5: 24e9e8745992237cbdd3146bccdae6f3 Additional Hang Signature 6: 5cad Additional Hang Signature 7: 5cad470c56cc1461c69c8f646b249e70

Extra information about the problem Bucket ID: 3725148922

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/27.0.1453.116 Safari/537.36

More Information

Tyler Downer
  • Administrator
  • Moderator
1165 solutions 6641 answers

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Reset Firefox – easily fix most problems article.

Did this fix your problems? Please report back to us!

Thank you.

smo 45 solutions 498 answers

Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.