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I have upgraded Norton 360 to latest ver but does not work with FF ver 22/?

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I do live updates on Norton 360 on daily basis. After upgrading to FF 22 from ver 21, I get the message that Norton toolbar is not compatible. I have rolled back to FF ver 21 due to this conflict as Norton works fine with ver 21. Win7 64-bit Enterprise edition

I do live updates on Norton 360 on daily basis. After upgrading to FF 22 from ver 21, I get the message that Norton toolbar is not compatible. I have rolled back to FF ver 21 due to this conflict as Norton works fine with ver 21. Win7 64-bit Enterprise edition

Additional System Details

Installed Plug-ins

  • Google Update
  • Shockwave Flash 11.7 r700
  • Foxit Reader Plug-In For Firefox and Netscape
  • iTunes Detector Plug-in
  • 5.1.20125.0
  • Citrix Receiver Plugin (Win32)
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • Firefox 21.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:21.0) Gecko/20100101 Firefox/21.0
  • Support URL: http://support.mozilla.org/1/firefox/21.0/WINNT/en-US/

Extensions

  • Norton Toolbar 2013.4.1.2 ({2D3F3651-74B9-4795-BDEC-6DA2F431CB62})
  • Norton Vulnerability Protection 11.3.0.9 - 5 ({BBDA0591-3099-440a-AA10-41764D9DB4DB})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA NVS 3100M
  • adapterDescription2:
  • adapterDeviceID: 0x0a6c
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 512
  • adapterRAM2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'257.21']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.16492
  • driverDate: 4-16-2010
  • driverDate2:
  • driverVersion: 8.16.11.8974
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'182.65']
  • numTotalWindows: 2
  • webglRendererMessage: [u'tryNewerDriver', u'182.65']
  • windowLayerManagerType: Basic

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage: http://us.mc1843.mail.yahoo.com/mc/welcome?.partner=sbc&.gx=1&.tm=1361626046&.rand=e70vgm8phe1t1#_pg=showFolder&fid=Inbox&order=up&tt=1544&pSize=100&.rand=1970761633&.jsrand=3609521
  • browser.startup.homepage_override.buildID: 20130511120803
  • browser.startup.homepage_override.mstone: 21.0
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 21.0
  • gfx.blacklist.direct2d: 3
  • gfx.blacklist.layers.direct3d9: 3
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1373314359
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.clearOnShutdown.cookies: False
  • privacy.clearOnShutdown.downloads: False
  • privacy.clearOnShutdown.formdata: False
  • privacy.clearOnShutdown.history: False
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.promptOnSanitize: False
  • privacy.sanitize.sanitizeOnShutdown: True

Misc

  • User JS: No
  • Accessibility: No
philipp
  • Top 10 Contributor
  • Moderator
2816 solutions 13095 answers

hello, according to norton the toolbar is compatible with firefox 22. please run the norton liveupdate repeatedly & until all components are up-to-date. in addition make sure that the toolbar is enabled under firefox > addons > extension afterwards.

for more information refer to http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-22-Support-for-Norton-Toolbar/td-p/979947

hello, according to norton the toolbar is compatible with firefox 22. please run the norton liveupdate repeatedly & until all components are up-to-date. in addition make sure that the toolbar is enabled under ''firefox > addons > extension'' afterwards. for more information refer to http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-22-Support-for-Norton-Toolbar/td-p/979947
Bill 0 solutions 1 answers

Doing it again with ( blocking ) this time w/ aol mail upgrade ( big time Troja horse block ) but will try the update on Nortons . If This does work i'll be back & let you know. If Not i won't be back so any answer will help.

Doing it again with ( blocking ) this time w/ aol mail upgrade ( big time Troja horse block ) but will try the update on Nortons . If This does work i'll be back & let you know. If Not i won't be back so any answer will help.